Effective Date: 31/10/2025

Welcome to Lafz. We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Information We Collect

• Personal Information: Name, email, phone number, and profile photo when you create or update your account.

• Usage Data: Device type, OS version, IP address, and in-app activity logs.

• Communication Data: Voice and text messages exchanged within the app (not publicly visible).

• Authentication Data: Data received through Google Sign-In or Firebase Authentication.
  
  

2. How We Use Information

We use your data to:

• Create and manage your account

• Provide, maintain, and improve our services

• Personalize your experience and enable communication features

• Send important notifications or support responses

• Detect, prevent, and address misuse or fraud

3. Data Sharing and Disclosure

• We do not sell or trade your personal data.

• We may share limited data with trusted service providers like Firebase and Google APIs for authentication, storage, and analytics.

• We may disclose data if required by law or to protect users’ safety.

4. Data Retention and Security

We apply encryption and secure transmission (HTTPS) to protect user data.
No system is fully secure, but we continuously review our security practices to minimize risk.

5. User Rights

• You can update or delete your data anytime by contacting us.

• You can revoke permissions or disable notifications via device settings.

• Account deletion requests can be sent to lafzchatcustomercare@gmail.com.
  
  

6. Third-Party Services

We use third-party services strictly for app functionality:

• Firebase Privacy Policy

• Google Privacy Policy
  
  

7. Children’s Privacy

Our services are not intended for anyone under 18.
We do not knowingly collect data from minors. Accounts found to belong to minors will be deleted.

8. Updates to This Policy

We may update this policy periodically. Updates will be reflected in the app with a new “Effective Date.” Continued use of the app implies acceptance of the revised terms.

9. Contact Us

For questions or concerns, please contact:
📧 lafzchatcustomercare@gmail.com