Communal Water Points (CWP)
Designed for those who cannot afford a new household water connection.
Water is sold per bucket of 20 litres.
Rate: K25 / 20L
Domestic Connected Customers
Households with a registered water connection.
Rate: K850 / m³
Commercial and Institutional Customers
Businesses, lodges, schools, places of worship, or other commercial premises.
Rate: K1050 / m³
KWUA offers convenient and secure payment options for all water services. Customers can pay using Airtel Money or through a bank transfer.
Follow these steps to pay via Airtel Money:
Dial *211# on your Airtel phone.
Select 3 – Make Payments / Kulipira
Select 1 – Make Payments / Kulipila
Select 8 – Other
Enter Nickname: KWUA
Enter the amount you wish to pay.
Enter your Account Number or Account Name (use your Bill number starting with MHMD or the name under which you received your Bilo).
Enter your PIN to confirm payment.
For further assistance, please contact:
0884 553 575 | 0999 729 832 | 0883 361 221
Customers may also pay directly via bank transfer:
Account Name: Koche Water Users Association
Account Number: 9100001412032
Bank: Standard Bank, Mangochi Branch
Important: When making payments through the bank, please use your Bill number starting with MHMD as the payment reference to ensure proper allocation.
KWUA maintains transparent financial management practices. All payments are recorded, and the Association accounts to the community for all operational revenues and expenditures.