Overview
This Privacy Policy describes the information collected by KWS Lab(‘we’,’us’, ‘our’) through our mobile applications, website and related services, how we collect personal data(including but not limited to device information, usage data, and crash reports), how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.
By accessing and/or using our services(this, any affiliated websites or mobile applications), you are agreeing to the policies and practices described in this Privacy Policy. This privacy policy may change from time to time. Your continued use of the platform after we make changes to this privacy policy will be deemed acceptance of those changes, so please check this policy periodically for updates.
How We Obtain Your Consent
When you access and/or use our services (this, any affiliated websites or mobile applications), you acknowledge that you have read and understood this Privacy Policy. Your continued use of our services constitutes your consent to the collection, storage, and use of your personal data as described herein.
You may withdraw your consent at any time by adjusting your settings within the app.
Please note that withdrawing your consent may limit your ability to use certain features of our services.
How We Collect Data About You
We collect data about you:
when you access and/or use our this or any affiliated websites or mobile applications
when you send support, privacy, legal, and other requests to us
when working with and researching current and potential customers
When researching potential customers, we sometimes search the public World Wide Web or paid business databases. Otherwise, we don't buy or receive data about you from data brokers or other private services.
What Data We Collect About You, and Why
We Collect Data About How You Use Our Services
When you access and/or use our this or any affiliated websites or mobile applications, we log data that might be identified to you:
a random, unique identifier
the version of the our mobile applications you are using
network request data, such as the date and time, your IP address
the version, operating system, and device name of the your device
first party cookie
advertising identifiers
the pages you viewed
the buttons you clicked
the text you entered
App does use third-party services that may collect certain information automatically, in accordance with the following privacy policy.
In other words, we don't collect information such as your full name, address, phone number or email address.
For this purpose, we use a third-party service called Google Analytics for Firebase, which is an app measurement solution, available at no charge, that provides insight on app usage and user engagement.
We use this data to:
keep our service working quickly and reliably
debug and develop our apps and website
defend our services from abuse and technical attacks
compile statistics on plugin usage and popularity
improve search results on the website
improve usability of our apps
We Collect Crash Logs
To help us improve the stability and performance of our app, we collect crash reports that may include device information, app version, and a description of the error that occurred. For this purpose, we use a third-party service called Firebase Crashlytics, which helps us analyze these crash logs and identify the root causes of issues. Crash log data that might be identified to you:
the version of the our mobile applications you are using
the version, operating system, and device name of the your device
Crash occurrence time
Error message
We use this data to:
Improve app stability: We analyze crash logs to identify and fix bugs, thereby improving the overall user experience.
How Long We Keep Your Data
Personal data provided by users through our services will be retained for the time necessary to provide the functionalities available on the platform, to fulfill our legitimate purposes, or requests the deletion of their data. We may retain personal data for a longer period provided that the user has consented to such processing, as long as such consent is not withdrawn. In addition, We may be obliged to retain personal data for a longer period if this is necessary for compliance with a legal obligation or by order of an authority. Once the retention period has expired, the personal data will be deleted. Therefore, the right of access, the right of deletion, the right of rectification, and the right to data portability cannot be asserted after the retention period has expired.
Where We Keep Data About You
Your personal data is stored on Google Cloud Platform to provide and improve our services. Google Cloud Platform consists of data centers located in multiple regions around the world and adheres to high security standards. For more detailed information, please refer to Google's Privacy Policy.
How You Can Access Data About You
Due to the nature of the data we collect, you cannot directly access the specific data we have collected about you.
How You Can Change or Erase Data About You
Due to the nature of our system, you cannot change the personal information we have collected. However, you can delete your app usage history through the settings within the app. Crash logs and other data necessary for improving the stability of our service cannot be deleted.
Data Sharing
We do not sell your personal information to third parties. However, we may share aggregated, de-identified information about our users with third-party service providers to help us improve our services. For example, we may share information about the number of users who have visited a particular page on our website.
We also use services provided by third parties, such as Google Analytics and Jotform, to help us understand how our app is used. These third-party service providers may collect data about your use of our app independently, for their own purposes, such as to improve their services. You can find more information about how these third-party service providers handle your personal data in their respective privacy policies.
You have the right to opt out of certain data collection practices. Please refer to our privacy settings for more information.
We Use Google Analytics for Firebase
We use Google Analytics for Firebase to collect and analyze data about visitors to our services. The precise information collected can vary by the device and environment. For more information see Data collection.
Analytics collected: Certain advertising identifier associated data (e.g., Identifier for Vendors, Android’s Advertising ID) and retains aggregate reporting without automatic expiration. For more information on how Google Analytics for Firebase handles your data, please refer to their privacy policy.
We Use Firebase Crashlytics
We use Firebase Crashlytics to collect and analyze data about crashes. Those crash reports include your technical information for simpler identification and incident management. For more information on what type of information Firebase Crashlytics collects, please visit the Privacy Policy page of Firebase Crashlytics.
We Use Firebase Remote Config
We use Firebase Remote Config to personalize your app experience and deliver targeted content. For more information on how Firebase Remote Config handles your data, please refer to their privacy policy.
We Use Jotform
We use Jotform to collect user inquiries and feedback. As part of this process, we may collect data such as your device information (user-agent), app version, and the content of your inquiry. This data is used to respond to your inquiries and improve our services. You can find more information about how Jotform handles your personal data in their privacy policy.
We Use Admob
We use Admob to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Application, possibly based on User interests. This does not mean that all Personal Data is used for this purpose. Information and conditions of use are shown on the Privacy Policy page of Admob.
Automated Decision Making
Yes, we may use automated decision-making processes based on your personal data, including profiling, to provide you with a more personalized experience. For example, we may use this information to serve you personalized advertisements.
You have the right to opt out of personalized advertising within our service settings.
Legal Basis for the Processing of Personal Data
We process your personal data based on the following legal grounds:
Contractual Necessity: We process your data to provide and maintain our services as per our agreement with you.
Legitimate Interests: We process your data to improve our services, perform analysis, prevent fraud, and manage our relationship with our clients. We have carefully considered your rights and freedoms and believe that our legitimate interests outweigh any potential impact on you.
Compliance with Legal Obligations: We process your data to comply with applicable laws and regulations, including but not limited to tax and consumer protection laws.
Data Breach Notifications
In the event of a data breach that could result in the unauthorized access, use, disclosure, destruction, or loss of your personal data, we will take reasonable steps to investigate the incident and mitigate its effects.
We will post a notice on our website if a data breach has occurred. This notice will include information about the incident, including the types of data involved, the approximate number of individuals affected, and the steps we have taken to investigate and mitigate the breach.
Please note that we may delay notifying you if we believe that providing notice would impede a law enforcement investigation, allow attackers to circumvent our security measures, or pose a risk to the security of our systems or networks.
International Data Transfer
By using our services, you agree that your personal data may be transferred to, stored, and processed in countries other than your own, where data protection laws may differ. For example, your data may be stored on servers operated by our third-party service providers, such as Google and Jotform. We take appropriate safeguards to ensure that your data is treated securely and in accordance with applicable privacy laws, regardless of where it is processed.
Protection of Your Information
We grant access to your personal information only to those outside persons or services that have a legitimate need to know it and in accordance with our privacy policy. We adhere to industry-recognized security standards to protect your personal information, both during transmission and in storage. However, it is important to note that no method of transmission over the Internet or electronic storage is foolproof and 100% secure. Therefore, while we strive to implement industry-best practices, we cannot ensure absolute security of your personal information. We undertake not to sell, distribute, or transfer your personal data to unauthorized third parties, unless we have your explicit consent or are required by law to do so.
Your Rights Regarding Your Information
Users who provide information through our services have certain rights regarding their personal data. These rights include, but are not limited to:
Right of Access: You have the right to request information about the personal data we hold about you. This includes the categories of data we collect, the purposes for which we use it, and the parties to whom we disclose it.
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data. For data such as operational logs and crash logs, where the information that can be used to identify you is limited, the right to rectification may not be applicable. Due to the automated nature of data collection, operational logs and crash logs are generated automatically and may not always be accurate at the individual level.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Data Portability: While we strive to provide you with as much control over your data as possible, due to the nature of the data we collect, such as operational logs and crash reports, the right to data portability may be limited or not applicable in certain cases. We will evaluate your request on a case-by-case basis.
Right to Object: Where we process your data based on our legitimate interests, you have the right to object at any time to such processing on grounds relating to your particular situation.
However, for data such as operational logs and crash logs, where the information that can be used to identify you is limited, you may not be able to exercise some of these rights.
Withdraw Consent: Where you have previously given your consent, for example, to allow us to process and store your personal information, you have the right to withdraw your consent to the processing and storage of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a lawful basis for doing so or if your withdrawal of consent was limited to certain processing activities.
Complaint: If you wish to lodge a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users may exercise all of these rights by contacting us via the contact information or contact page.
Rights Related to Automated Decision-Making, Including Profiling: Users may request that we provide them with a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed. For data such as operational logs and crash logs, where the information that can be used to identify you is limited, the right to automated decision-making may not be applicable. We will evaluate your request on a case-by-case basis.
Protection of Children's Online Privacy
We comply with national and international data protection regulations regarding the protection of children's personal data. We do not collect any information from children under the age of 13. If we become aware that a child under the age of 13 has provided us with personal information, we will take immediate steps to delete such information.
Third Parties
Except as expressly included in this privacy policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether other users or our vendors, different rules may apply to their use or disclosure of the information you disclose to them. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We are not responsible for the privacy or security practices of another Internet platform, including those linked to or from our services. Please review the privacy policies of third-party websites or services that you access through our services.
How You Can Find Out About Changes?
We may update this Privacy Policy from time to time. The most current version of our Privacy Policy will always be posted on our website. You are responsible for regularly reviewing this Privacy Policy. If you continue to use our services after the effective date of any changes, this will indicate your acceptance of those changes.
Who You Can Contact About Us and Your Privacy
You can send questions or complaints to:
KWS Lab
rkowase.realestate@gmail.com