Privacy Policy for KW Qurbani

Effective Date: November 16, 2025

KW Qurbani (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our mobile application KW Qurbani, including both user-side and admin-side functionalities.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, phone number, and login credentials.

Order and Payment Information: When you book an order through our app, we collect order details, payment preferences (advance or full payment), and payment information.

Device Information: We collect technical information about your device, such as device type, operating system, app version, and IP address, to ensure secure and efficient app operation.

Usage Information: We may collect information on how you interact with our app, including pages viewed, features used, and time spent in the app.

Cookies and Analytics: We may use cookies or similar technologies to collect analytics data to improve our services.

Third-Party Services:

• Firebase: We use Firebase to manage authentication, store data, and send notifications. Firebase may collect technical information such as device identifiers and usage data.

• Stripe: We use Stripe for processing payments. Payment information (such as credit card details) is handled securely by Stripe and not stored directly on our servers.

2. How We Use Your Information

We use the information we collect to:

• Create, manage, and maintain your user account.

• Process and manage your bookings and payments.

• Communicate order updates, notifications, and promotional messages (if you opt-in).

• Improve our services, features, and user experience.

• Detect and prevent fraudulent or unauthorized activity.

• Enable admin-side functionality to manage orders, payments, and app operations.

• Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data to third parties. We may share information in the following cases:

• Service Providers: Trusted third-party service providers, including Firebase and Stripe, who help us process orders, payments, or perform app-related services.

• Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, property, or safety of KW Qurbani, our users, or others.

• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Stripe handles sensitive payment data securely. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and update your personal information.

• Request the deletion of your account by contacting our support team.

• Request information about how your data is processed.

• Opt out of promotional communications.

To exercise your rights, please contact us at the details provided below.

6. Children’s Privacy

KW Qurbani is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The updated version will be effective immediately upon posting in the app.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Business Name: Kashmir Watan Foodstores Ltd
Email: info@kwfoods.co.uk