Communication

Introduction

Cliches

  • How do you do?
  • Good to meet you/I'm glad to meet you
  • Please, call me...
  • Everyone calls me...
  • I'd like you to meet...
  • It's good to be here/I'm glad to be here
  • Do you know... ?
  • He/she is a good friend (an old friend) of mine
  • Pleased to meet you
  • I'm looking forward to working together
  • May I introduce... ?
  • I hope you enjoy working with us

Examples of the dialogues

№1

-Good afternoon.

-Good afternoon. Let me introduce my friend to you. This is Tom.

-I'm very glad to see you, Tom. How are you?

-I'm fine, thank you. Nice to meet you.

-Nice to meet you to.

№2

-Pleased to meet you. My name is John Smith. I am a programmer at Google.

-Pleased to meet you too. My name is Megan Green. How can I help you today?

-I'm designing a new app, and I'm looking for people to help with my project.

-My specialty is design. I'd be happy to help. Here's my business card. Feel free to email me at the address listed here.

-Great. Here's my business card. Thank you for your time today, and I appreciate your help.

Jazz Chant "Harry, this is Mary"

***

-Harry, this is Mary!

-Hi!

-Hello!

***

-Harry, this is Mary!

-How do you do!

-How do you do!

***

-Harry, I'd like you to meet my sister Mary.

-How do you do, Mary. I'm very glad to meet you!

-Thank you. I'm glad to meet you.

Arrangements

Cliches

Examples of the dialogues

Jazz Chant "Can you come over?"

- Can you come over for dinner tonight?

- I'd like that very much.

- Can you come over for dinner tonight?

- I'd like that very much.

- What time should I come?

- What time should I come?

- Come around six, if you can.

- Fine.

- Come around six, if you can.

- Fine.


- Can you come over?

- Can you come over?

- Can you come over for a drink tonight?

- I'd love to.

- I'd love to.

- Can you come over for a drink tonight?

- I'd love to.


- Can you come over for lunch tomorrow?

- I wish I could but I'm afraid I can't.

- Oh, I'm sorry. That's too bad.

- I really wish I could.


Telephone conversation

Cliches

  • This is Nick Carter calling/Nick Carter here/It’s Nick Carter from "Green House" here.
  • "Green House", Nick Carter speaking. How may I help you?
  • I'm returning your call.
  • Is it convenient for you to talk at the moment?
  • Can I call you back?/Could you tell me the best time to call you back?
  • Sorry, I'm busy at the moment.
  • Could you call back a bit later, please?
  • What number are you calling?
  • Sorry, you must have the wrong number/You must have misdialed.
  • Who is calling, please?/May I ask who’s calling?
  • Could I speak to Ann, please?
  • Hold the line, please.
  • I'll put you through to him/her.
  • Could you please tell her Nick Carter from "Green House" called?
  • Could you ask her to call me back?
  • He's busy right now. Could you please call back later?
  • I'll let him know you called.

Examples of the dialogues

№1

Secretary: Good morning, "Best Motors" Company. How can I help you?

Jack: Hello, this is Jack Wharton speaking. Could I speak to Nick Stanley, please?

Secretary: Oh, I’m afraid Mr. Stanley isn’t here at the moment. Would you like to leave a message?

Jack: Certainly. Would you, please, ask him to call me back? I need to talk to him urgently!

Secretary: Yes, of course. Thank you for your call.

Jack: Thanks, bye.

Secretary: Good bye.

№2

-Hello.

-Hello.

-Can I speak to Eric, please?

-Just a minute... Sorry, he's out at the moment . He'll be back in an hour. Can I take a message for him?

-Yes, please. Tell him Tom phoned and I'll call again at half past two.

-OK, I'll give Eric your message.

-Thank you. Good bye.

-Good bye.

Suggestion

Cliches

  • What about...?/How about...?
  • Why don't...?
  • How do you feel about...?
  • Let's...
  • I'm up for it.
  • That's a good idea.

Examples of the dialogues

№1

-I want a gift for my nephew.

-How old is he?

-He's twelve.

-Why don't you get him a headphones?

-That's a good idea. Thank you.

№2

-Well, it's for Jackie's leaving party because she's going to work in another department, so we need to have a really good party. So what shall we do?

-Well, why don't we have a surprise party?

-That's a good idea...

-Why don't we hire the ground floor of a bar, get some food in and we could get a band in?

Compliments

Cliches

Here are useful phrases for making and accepting compliments

Examples of the dialogues

№1

- Your house looks fantastic now! I really like what you have done with it.

-Oh, thanks. I'm pleased to hear that.

-You have good taste in furniture. It's so stylish!

-Well. We chose the furniture with my husband.

№2

- Anna, you look so beautiful today.

- Thank you, Nora.

- What a gorgeous dress you are wearing! And the colour really suits you. Where did you buy it?

- Thanks. Actually it was on sale in Market Street.


Jazz chant "That's a Nice Sweater"

That’s a nice sweater.

Is it new?

— Yes, it is.

Where did you get it?

— I got it at Macy’s.

It’s beautiful.

— Thank you.

— I’m glad you like it.


Those are nice boots.

Are they new?

— Yes, they are.

Where did you get them?

— I got them at Macy’s.

They’re beautiful.

— Thank you.

— I’m glad you like them.