Communication
Introduction
Cliches
- How do you do?
- Good to meet you/I'm glad to meet you
- Please, call me...
- Everyone calls me...
- I'd like you to meet...
- It's good to be here/I'm glad to be here
- Do you know... ?
- He/she is a good friend (an old friend) of mine
- Pleased to meet you
- I'm looking forward to working together
- May I introduce... ?
- I hope you enjoy working with us
Examples of the dialogues
№1
-Good afternoon.
-Good afternoon. Let me introduce my friend to you. This is Tom.
-I'm very glad to see you, Tom. How are you?
-I'm fine, thank you. Nice to meet you.
-Nice to meet you to.
№2
-Pleased to meet you. My name is John Smith. I am a programmer at Google.
-Pleased to meet you too. My name is Megan Green. How can I help you today?
-I'm designing a new app, and I'm looking for people to help with my project.
-My specialty is design. I'd be happy to help. Here's my business card. Feel free to email me at the address listed here.
-Great. Here's my business card. Thank you for your time today, and I appreciate your help.
Jazz Chant "Harry, this is Mary"
***
-Harry, this is Mary!
-Hi!
-Hello!
***
-Harry, this is Mary!
-How do you do!
-How do you do!
***
-Harry, I'd like you to meet my sister Mary.
-How do you do, Mary. I'm very glad to meet you!
-Thank you. I'm glad to meet you.
Arrangements
Cliches
Examples of the dialogues
Jazz Chant "Can you come over?"
- Can you come over for dinner tonight?
- I'd like that very much.
- Can you come over for dinner tonight?
- I'd like that very much.
- What time should I come?
- What time should I come?
- Come around six, if you can.
- Fine.
- Come around six, if you can.
- Fine.
- Can you come over?
- Can you come over?
- Can you come over for a drink tonight?
- I'd love to.
- I'd love to.
- Can you come over for a drink tonight?
- I'd love to.
- Can you come over for lunch tomorrow?
- I wish I could but I'm afraid I can't.
- Oh, I'm sorry. That's too bad.
- I really wish I could.
Telephone conversation
Cliches
- This is Nick Carter calling/Nick Carter here/It’s Nick Carter from "Green House" here.
- "Green House", Nick Carter speaking. How may I help you?
- I'm returning your call.
- Is it convenient for you to talk at the moment?
- Can I call you back?/Could you tell me the best time to call you back?
- Sorry, I'm busy at the moment.
- Could you call back a bit later, please?
- What number are you calling?
- Sorry, you must have the wrong number/You must have misdialed.
- Who is calling, please?/May I ask who’s calling?
- Could I speak to Ann, please?
- Hold the line, please.
- I'll put you through to him/her.
- Could you please tell her Nick Carter from "Green House" called?
- Could you ask her to call me back?
- He's busy right now. Could you please call back later?
- I'll let him know you called.
Examples of the dialogues
№1
Secretary: Good morning, "Best Motors" Company. How can I help you?
Jack: Hello, this is Jack Wharton speaking. Could I speak to Nick Stanley, please?
Secretary: Oh, I’m afraid Mr. Stanley isn’t here at the moment. Would you like to leave a message?
Jack: Certainly. Would you, please, ask him to call me back? I need to talk to him urgently!
Secretary: Yes, of course. Thank you for your call.
Jack: Thanks, bye.
Secretary: Good bye.
№2
-Hello.
-Hello.
-Can I speak to Eric, please?
-Just a minute... Sorry, he's out at the moment . He'll be back in an hour. Can I take a message for him?
-Yes, please. Tell him Tom phoned and I'll call again at half past two.
-OK, I'll give Eric your message.
-Thank you. Good bye.
-Good bye.
Suggestion
Cliches
- What about...?/How about...?
- Why don't...?
- How do you feel about...?
- Let's...
- I'm up for it.
- That's a good idea.
Examples of the dialogues
№1
-I want a gift for my nephew.
-How old is he?
-He's twelve.
-Why don't you get him a headphones?
-That's a good idea. Thank you.
№2
-Well, it's for Jackie's leaving party because she's going to work in another department, so we need to have a really good party. So what shall we do?
-Well, why don't we have a surprise party?
-That's a good idea...
-Why don't we hire the ground floor of a bar, get some food in and we could get a band in?
Compliments
Cliches
Here are useful phrases for making and accepting compliments
Examples of the dialogues
№1
- Your house looks fantastic now! I really like what you have done with it.
-Oh, thanks. I'm pleased to hear that.
-You have good taste in furniture. It's so stylish!
-Well. We chose the furniture with my husband.
№2
- Anna, you look so beautiful today.
- Thank you, Nora.
- What a gorgeous dress you are wearing! And the colour really suits you. Where did you buy it?
- Thanks. Actually it was on sale in Market Street.
Jazz chant "That's a Nice Sweater"
That’s a nice sweater.
Is it new?
— Yes, it is.
Where did you get it?
— I got it at Macy’s.
It’s beautiful.
— Thank you.
— I’m glad you like it.
Those are nice boots.
Are they new?
— Yes, they are.
Where did you get them?
— I got them at Macy’s.
They’re beautiful.
— Thank you.
— I’m glad you like them.