Pumping maximum number of files to SDT Office - Back log files.
Transferring of fresh Online RR files to SDT Offices - update manner.
Restriction/ Ban on issuing stay orders – Higher level intervention is requested.
If stay is vacated / violated / revoked – immediate action has to be taken.
Continuous evaluation / follow up from our respected Dy. Collector (RR).
Monthly cluster meetings of SDTs & Managers of SDT Office.
Meetings and evaluations at HO – Bi-monthly.
Direct follow up from HO in severe cases and heavy default / multiple liability / inter office / inter region files.
Adalath sessions at various levels.
OTS – according to merrits only
Long pending files with small amounts –write off with the sanction of Board of Directors.
To set off auction difference cases, higher rate of interest to be applied.
Lumpsum, (1/3 of total dues) remittance becomes mandatory for considering concessions.
ONLINE RR
Site – rronline.gov.in
RRC obtained – search at HO.
New – site - rr.kerala.gov.in.
Obtain Digital Signature though RO from e-Mudhra Consumer Services Ltd. or from e-pass.
Rs. 410 – Rs. 450 (reduced rate) – actual rate Rs. 700.
Through state IT mission – for Govt. Dept – Boards.
Obtain User Id & Pass word from Nodal Officer (for Company officers & Revenue Officers)
Two user selection – Manager (requisition authority) & Assistant (requisition authority clerk).
Signature is for the individual
User ID & Pass word – Branch related.
New User Id & Pass word – Due to transfer.
User Id – Obtained – over phone, pass word through SMS and write up by e-mail.
Login – Menu – 1 user manual – 46 pages.
Login - Menu – 2 digital signature code (DSC Help) – 12 pages.
DSC Help – purely technical – needed help from implementers.
Working – mozilla filrefox 48.2 & JRE (Java Runtime Environment).
HO LEVEL
Online – Form 24. (Reg. No. RR-year-number-district-application).
Form No. 25 – RR Certificate (application No.-link-certificate).
Demand Generation – Form No. 536-signed by Deputy Collector.
RR Register.
Form No.1- served to subscriber-mortgager-through Village Officer-signed by Deputy Collector
BRANCH LEVEL
Covering Letter in Form Ref. No. 134
Requisition in Form No. 24 online print (to District Collector)
Form No. 24 manual.
Annexure (Form No.1, Form No. II, Form No.III, Form No.V, Form No. VI or Form No. VII).
Valuation report (Name of Managers with code shall be included)
Re-valuation report with latest EC at the time of initiating RR.
AGM’s sanction order.
Debit Note.
Profile.
Salary Certificate.
Sketch & Location Certificate.
Claim petition if any.
STRATEGIES FOR REDUCING DEFAULT
1 . Generate chittywise /Loan default list
Contact the customers through telephone.
3. Running note for recording the points in the conversation made with the subscribers.
4. Reminder diary for noting commitment of defaulters regarding date and also for noting other accounts which needed follow up.
5. Register of all loan accounts sorted on the basis of due date of installments.
6. In addition to the above all chitties are divided and issued to all staffs for contact all subscribers (Prized & Non prized) before the due date through telephonically and remind them for the monthly subscription amount. This will be more enabling to reduce prized and non prized default and also avoid malpractice in door collection system.
Please Ref Circular No: 12/2013 dt 13.03.2013