1. Introduction and Scope
This Privacy Policy explains how Yono 91 Kraken DD (the "App", "we", "us", or "our") collects, uses, stores, shares, and protects information when you install, access, or use the App.
The App is operated by the developer of Yono 91 Kraken DD, contactable at muhammadali125112@gmail.com.
By downloading, installing, or using the App, you confirm that you have read and understood this Privacy Policy and that you agree to the practices described in it. If you do not agree, please do not install or use the App.
This policy applies to the App and to any related services, support channels, and communications we operate. It does not apply to third-party websites or services that we do not control, even if they are linked from within the App.
Age requirement: The App is intended only for users who are 18 years of age or older. It is not directed to children, and we do not knowingly collect information from anyone under 18. See Section 12.
2. Information We Collect
We collect the following categories of information.
2.1 Information you provide directly
Account and registration data: mobile phone number, display name or username, password or authentication credential, and any profile details you choose to add.
Identity verification data: full name, date of birth, government-issued identification document images, photograph, and address, where required by applicable law or by our payment partners.
Payment and withdrawal data: payment method details, transaction references, UPI, bank account or wallet identifiers, and transaction history. Payment card numbers and banking credentials are processed by our third-party payment providers and are not stored by us.
Support communications: the content of messages, emails, and attachments you send to our support team, including any information you volunteer in those messages.
2.2 Information collected automatically
Device information: device model, manufacturer, operating system and version, device language and region settings, screen parameters, and device identifiers, including advertising identifiers such as the Android Advertising ID.
App usage and technical data: IP address, log-in timestamps, session duration, feature interactions, in-app events, crash logs, and diagnostic data.
Approximate location derived from your IP address.
2.3 Information from third parties
Identity verification results, fraud and risk signals, and payment status returned by our payment processors and verification providers.
3. How We Use Information
We use the information described above to:
create and manage your account, and authenticate you when you log in;
provide, operate, maintain, and improve the App and its features;
process transactions and maintain accurate records;
verify identity and eligibility where required by law;
detect, prevent, and investigate fraud, cheating, abuse, collusion, and security incidents;
comply with legal, regulatory, tax, anti-money-laundering, and record-keeping obligations, and respond to lawful requests from authorities;
provide customer support and respond to your enquiries and complaints;
send service-related notices such as updates, changes to this policy, and security alerts;
send promotional or marketing communications where you have consented, and provide an opt-out in every such message;
analyse usage and performance so we can fix problems and improve the App.
3.1 Legal bases (EEA, UK, and similar jurisdictions)
Where the GDPR or an equivalent law applies, we rely on: performance of a contract (to provide the App you signed up for); legal obligation (record-keeping, identity verification, anti-fraud); legitimate interests (security, fraud prevention, service improvement, where not overridden by your rights); and consent (marketing communications and any optional data collection), which you may withdraw at any time.
4. How We Share Information
We do not sell your personal information. We share it only as described below:
Service providers and processors. Vendors that host our infrastructure, process payments, verify identity, provide analytics, deliver notifications, and provide customer support, bound by contract to use the data only on our instructions.
Payment and financial partners. Banks, payment gateways, and wallet providers involved in processing your deposits and withdrawals.
Legal and safety. Authorities, regulators, courts, or law enforcement where we are required or permitted by law to disclose, or where disclosure is necessary to protect the rights, safety, or property of users, the public, or us.
Business transfers. A successor entity in the event of a merger, acquisition, restructuring, or sale of assets, subject to this policy.
With your direction or consent. Any other sharing you specifically authorise.
The third-party services integrated into the App may include analytics and crash reporting services, advertising services, payment processing services, cloud hosting and infrastructure providers, and customer support platforms. Each of these providers processes information under its own privacy policy, which we encourage you to review.
5. Cookies and Similar Technologies
The App and any web-based components may use cookies, local storage, software development kits, and similar technologies to keep you signed in, remember your preferences, measure performance, and deliver advertising. You can limit advertising identifiers through your Android device settings (Settings → Google → Ads), and you can clear locally stored data by clearing the App's data or uninstalling the App. Disabling certain technologies may affect how the App functions.
6. Data Retention
We retain personal information for as long as your account is active and for as long as needed to fulfil the purposes described in this policy. After account closure we retain information only where required or permitted by law, including transaction and anti-fraud records for the period required by applicable financial and tax regulations. When information is no longer needed, we delete it or irreversibly anonymise it.
7. Security
We apply technical and organisational measures designed to protect your information, including encryption in transit, access controls, and restricted internal access on a need-to-know basis. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us promptly at muhammadali125112@gmail.com if you suspect unauthorised access to your account.
8. Your Rights and Choices
Subject to applicable law and to verification of your identity, you may:
Access the personal information we hold about you;
Correct inaccurate or incomplete information;
Delete your information, or close your account;
Object to or restrict certain processing;
Withdraw consent where processing is based on consent;
Portability — receive certain information in a structured, machine-readable format;
Opt out of marketing communications at any time;
Lodge a complaint with your local data protection authority.
To exercise any of these rights, email muhammadali125112@gmail.com. We will respond within the period required by applicable law, generally within 30 days. Some requests may be refused where we have a legal obligation or a legitimate overriding interest to retain the data, for example records tied to an open fraud investigation.
9. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than the one in which you live, including countries whose data protection laws differ from yours. Where we transfer personal information out of the EEA or the UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
10. Third-Party Links and Services
The App may contain links to third-party sites or integrate third-party services. Their privacy practices are governed by their own policies, and we are not responsible for them. We encourage you to review the privacy policy of any third-party service before using it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes we will notify you through the App, by email, or by other appropriate means, and we will update the effective date at the top of this document. Your continued use of the App after an update takes effect constitutes acceptance of the revised policy. If you do not agree with a revised policy, you should stop using the App and may request deletion of your account.
12. Children's Privacy
The App is not intended for, and may not be used by, anyone under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that a child has provided us with personal information, please contact us at muhammadali125112@gmail.com and we will delete it promptly.
13. Contact Us
Questions, requests, or complaints about this Privacy Policy or our handling of your information:
Email: muhammadali125112@gmail.com