Last Updated: 13-03-2024
About Us
Welcome to Kovilpatti Basket!
Online grocery store of kovilpatti, Tamilnadu.
Kovilpatti Basket is a grocery delivery app that delivers grocery to your door step. You can get all your grocery via online shopping done from one place. From shopping for groceries, kovilpatti Basket is the only online grocery delivery app you will ever need.
Download now for free to get the best deals and lowest prices across groceries and other essentials.
We are one step destination for groceries essentials like Rice, flour, cooking oils, dals to masalas, sugar, oil and ghee etc. Get better price than at wholesale.
Information Collection and Use
We may require you to provide us with certain personally identifiable information, including but not limited to Precise location, Approximate location, Name,Email address, Address, Phone Number,Photos, Crash Logs, Diagnostics Information . The information that we request will be retained by us and used as described in this privacy policy.
Data Safety
We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to the data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling branded credit cards from the major card schemes.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.
We take reasonable steps to help protect your personal information in an effort to prevent the loss, misuse, and unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user names and mobile number and get one time paassword to login and help prevent anyone from accessing or abusing your accounts and services. Using mobile number and then You should not use or reuse the same passwords you use with other accounts as your password for our services.
It is important for you to protect against unauthorized access to your devices, and applications. Be sure to sign off when you finish using a non-personal device.
Information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.
Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information through third-party products on your phone called Log Data. This Log Data may include information such as your device Internet Protocol address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Cookies and Web Beacons
Like any other website, Kovilpatti Basket.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
We does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Shipping Policy
This Shipping & Delivery Policy is a part of our Terms & Conditions and should be therefore read alongside our main Terms. Please carefully review our Shipping & Delivery Policy When Purchasing our products. This Policy will apply to any order you place with us. We offer various shipping options, in some case a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free shipping on based on value of the orders.
Delivery Timeline
We deliver within 8-24 hours at all our locations
Return & Refund Policy
Thanks for shopping at Kovilpatti Basket. We apperciate the fact that you like to buy. We also want to make sure you have a rewarding while you're exploring , evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transcations at Kovilpatti Basket, We'll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Kovilpatti Basket , you agree to the terms set forth with Kovilpatti Basket Privacy Policy.
If there's something wrong with the product you bought, or if you not happy with it, you have ()to issue a refund and return your item.
If you would like to return a product , would be if you follow the next guidelines.
Refunds
We at Kovilpatti Basket commit ourselves to serving our customers with the best products. Every single product that you choose is thorougly inspected, checked for defects and packged with most care.
There are some times when we may not have the product(s) that you choose in stock or may face some issue with the our inventory and quality check. In such cases , we have to cancel your order. You will be initmated about it in advance so that you don't have to worry unncessarily about your order. If you have purchased via online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above , we will proceed to issue a refund of your purchase. Your refund take couple days to process but you will be notified when you receive your money.
Please note that if any items is returned at Kovilpatti Basket the amount will be credited in customer account within 3-7 working days.
Cancellation Policy
There no cancellation charges on canceling the order. The user can cancel an order at any stage of process .Please note that in terms of cancellation the amount will be credited in account within 5-7 working days.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@kovilpattibasket.com