Terms and Conditions

Welcome to Koseli Nepal Pvt. Ltd. These Terms and Conditions govern your use of our website and outline the rights and responsibilities between you, the user, and Koseli Nepal Pvt. Ltd. Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please do not use our website.

Acceptance of Terms:

By accessing or using the Koseli Nepal Tea Company website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please refrain from using our website.

Website Use:

2.1 Eligibility: You must be at least 18 years old to use our website. By using our website, you represent and warrant that you are at least 18 years of age.

2.2 Registration: Some areas of our website may require registration. By registering on our website, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You accept responsibility for all activities that occur under your account or password.

Intellectual Property:

All content on the Koseli Nepal Tea Company website, including but not limited to text, images, graphics, logos, and trademarks, is the intellectual property of Koseli Nepal Tea Company. You may not use, reproduce, distribute, modify, or create derivative works of any content without prior written consent from Koseli Nepal Tea Company.

Ordering and Payment:

4.1 Product Availability: Our website displays the availability of products, but this information is subject to change without notice. We reserve the right to discontinue or modify any product at any time without liability.

4.2 Pricing: The prices of our products are displayed on the website and are subject to change without notice. The final price of your order will be the price displayed at the time of purchase.

4.3 Payment: We accept various forms of payment, including credit cards, debit cards, and other payment methods as indicated on our website. By providing your payment information, you represent and warrant that you are authorized to use the chosen payment method.

Shipping and Delivery:

5.1 Shipping: We offer shipping services to specified locations. The shipping fees and delivery times may vary depending on the destination and the chosen shipping method.

5.2 Risk of Loss: The risk of loss or damage to products ordered on our website passes to you upon delivery.

5.3 International Orders: For international orders, you are responsible for complying with all applicable customs, import duties, taxes, and other fees.

Returns and Refunds:

Please refer to our separate "Returns and Refunds" policy, which outlines the procedures for returning products and requesting refunds.

Privacy:

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and disclose personal information.

Limitation of Liability:

To the maximum extent permitted by law, Koseli Nepal Tea Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website or the purchase of our products.

Indemnification:

You agree to indemnify, defend, and hold Koseli Nepal Tea Company and its affiliates, officers, directors, employees, and agents harmless from and against any claims, losses, liabilities, damages, demands, costs, and expenses arising out of or in connection with your use of our website or any violation of these Terms and Conditions.

Modifications:

Koseli Nepal Tea Company reserves the right to modify,