Last updated: December 2025
konnctiFly respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.
We may collect the following types of information:
Email address
Device model
Operating system
Application version
Unique device identifiers
App interactions
Logs and diagnostics
Performance and crash data
eSIM purchase details
Payment status
⚠️ We do not store full payment card details. All payments are processed securely by third-party payment providers.
We use your information to:
Create and manage your user account
Send verification and authentication codes (OTP)
Process and deliver eSIM purchases
Improve application performance, reliability, and security
Detect and prevent fraud or unauthorized access
Provide customer support
Comply with legal and regulatory requirements
We collect and process personal data only when:
It is necessary to provide our services
You have provided consent, where required by law
It is required to comply with legal obligations
It is necessary to ensure the security and integrity of our application
We do not sell or rent your personal data.
Your information may be shared only with trusted third-party service providers strictly necessary to operate the app, such as:
Payment service providers
eSIM service providers
Cloud hosting and infrastructure providers
All partners are contractually required to protect your data and use it solely for service-related purposes.
konnctiFly uses third-party services that may collect information used to identify you, including but not limited to:
Google Firebase (Authentication, Analytics, Crash Reporting)
Google Play Services
These services operate under their own privacy policies, and we encourage you to review them.
We apply industry-standard security measures to protect your personal data, including:
Secure communication protocols (HTTPS)
Encrypted authentication data
Restricted access to sensitive information
While we strive to protect your information, no method of transmission over the internet is completely secure.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
When data is no longer required, it is securely deleted or anonymized.
konnctiFly is not intended for children under the age of 13.
We do not knowingly collect personal data from children.
If you believe that a child has provided us with personal information, please contact us immediately so we can take appropriate action.
You have the right to:
Access your personal data
Request correction or deletion of your data
Withdraw your consent where applicable
Contact us regarding any privacy-related concerns
To exercise these rights, please contact us using the information below.
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: konnectiflyteam@gmail.com