PRIVACY POLICY 

1. INTRODUCTION 

At Kona Bites, we take your privacy very seriously, and we are committed to complying with all data protection/privacy laws as are applicable to us. The Kona Bites Privacy Policy exists to keep you in the know about how we collect, use, disclose and/or process the data we collect and receive when providing our services to you, our customer. We will only collect, use, disclose and/or process your personal data in accordance with this Privacy Policy. You can also browse on the Kona Bites website and mobile application without having to provide personal details. However, you will be required to sign up for an account if you wish to use the services and functions made available by us on the Kona Bites website (both web and mobile versions) or mobile applications.

2. WHEN WILL KONA BITES COLLECT PERSONAL DATA?

• When you interact with us, such as via telephone calls (which may be recorded), face-to-face meetings, google form, social media platforms and emails, including when you interact with our booth.

• when you carry out transactions through our bank account

• when you provide us with feedback or complaints.

• when you submit your personal data to us for any reason

3. WHAT PERSONAL DATA WILL KONA BITES COLLECT? 

• name;

• date of birth;

• delivery address;

• bank account and payment information;

• telephone number;

• gender;

• usage and transaction data, including details about your searches, orders, the advertising and content you interact with on the Platform, and other products and services related to you;

4. HOW DO WE USE THE INFORMATION YOU PROVIDE US? 

• to protect personal safety and the rights, property or safety of others; 

• to allow other users to interact, connect with you or see some of your activities on the Platform, including to inform you when another User has sent you a private message, posted a comment for you on the Platform or connected with you using the social features on the Platform;

• for marketing and advertising, and in this regard, to send you by various mediums and modes of communication marketing and promotional information and materials relating to products and/or services (including, without limitation, products and/or services of third parties whom Kona Bites may collaborate or tie up with) that Kona Bites (and/or its affiliates or related corporations) may be selling, marketing or promoting, whether such products or services exist now or are created in the future. 

• to prevent or investigate any actual or suspected violations of our Terms of Service, fraud, unlawful activity, omission or misconduct, whether relating to your use of our Services or any other matter arising from your relationship with us; 

• any other purposes which we notify you of at the time of obtaining your consent. 

5. HOW DOES KONA BITES PROTECT AND RETAIN CUSTOMER INFORMATION? 

We implement a variety of security measures and strive to ensure the security of your personal data on our systems. User personal data is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems.  However, there can inevitably be no guarantee of absolute security. 

6. QUESTIONS, CONCERNS OR COMPLAINTS? CONTACT US 

If you have any questions or concerns about our privacy practices, we welcome you to contact us by e-mail at konabitespsp@gmail.com.