Kokanwasi Privacy Policy
Last Updated: October 2026
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register for the App. This includes your Name, Email Address, Phone Number, and Delivery Address. We also collect order history and payment transaction IDs. We DO NOT collect or store sensitive payment information like Credit Card numbers, as these are handled securely by our payment gateway (PhonePe).
2. How We Use Your Information
We use the information we collect to:
• Process and deliver your orders.
• Communicate with you regarding order statuses.
• Provide customer support.
• Improve and optimize our application.
• Prevent fraudulent activities.
3. Data Sharing and Disclosure
We only share your information with third parties necessary to provide our services. This includes:
• Delivery partners to ship your products.
• Payment processors (e.g., PhonePe) to securely authorize transactions.
We do not sell, trade, or rent your personal identification information to others.
4. Account Deletion and Data Retention
You have the right to request the deletion of your account and personal data. You can do this by contacting our support team at info.billwox@gmail.com. Upon request, we will securely delete your personal data, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention or financial record-keeping).
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at info.billwox@gmail.com.
© 2026 Kokanwasi. All Rights Reserved.