Privacy Policy
Privacy Policy
Effective Date: 14 September 2025
Thank you for using KnowFlakes . This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that is necessary to provide and improve our Service.
A. Information You Provide to Us:
Account Information: When you create an account, we collect your name, email address, and authentication credentials (such as a password or Google Sign-In token).
User Content: We collect information you generate while using the app, such as your Daily Lessons,History, and progress.
B. Information Collected Automatically:
Usage Data: We use Firebase Analytics to automatically collect information about your interactions with the Service. This includes features you use, actions you take, and time spent in the app.
Device Information: We collect data about the device you use to access our Service, including device model, operating system version, and unique device identifiers.
Crash and Performance Data: We use Firebase Crashlytics to collect crash logs and diagnostic information to help us identify and fix bugs.
FCM Token: We collect a unique token via Firebase Messaging to send you push notifications, should you choose to receive them.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain the Service: To create and manage your account, track your progress, and deliver the app's core functionality.
To Improve and Personalize the Service: To understand how users interact with our app, fix bugs, and develop new features.
To Communicate With You: To send you service-related announcements or push notifications.
For Security and Verification: To protect against fraud, abuse, and security threats.
3. Sharing Your Information with Third Parties
We do not sell your personal data. However, we share information with third-party service providers who help us operate our Service. "Sharing" means transferring data to a third party.
Google Firebase: We use Firebase as our backend infrastructure. This includes:
Firebase Authentication & Google Sign-In: To manage your account creation and login.
Cloud Firestore: To store your account information, progress, and results.
Firebase Analytics: To analyze app usage.
Firebase Crashlytics: To track and analyze crashes.
Firebase Messaging: To deliver push notifications.
Your data is processed by Google in accordance with their Privacy Policy.
4. Data Storage and Security
Data Security: We use industry-standard measures, such as HTTPS encryption, to protect your data while it is being transmitted to our servers.
Local Storage: To provide offline functionality and improve performance, our app stores some data locally on your device using shared_preferences and Hive. This may include your authentication token, user settings, cached profile , daily lesson,history data.
5. Your Data Rights and Choices
You have rights regarding your personal data. You may request to access or delete the personal information associated with your account. You can submit a deletion request by contacting us at the email below. Please note that aggregated analytics and crash data cannot be deleted on a per-user basis.
6. Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: prabal1513@gmail.com