KNK App ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile application and related services for monitoring water treatment plant activities.
We may collect the following types of information:
a. Non-Personal Information
Water supply data (volume supplied, pump status, tank levels, chlorine levels, pipeline network flow).
System logs, analytics, and diagnostic data for app performance.
Device information (such as model, operating system, and app version).
b. Personal Information (if applicable)
User account details (name, email, phone number) if you create an account or login.
Location data (only if required for certain features, such as identifying plant locations).
We do not collect sensitive personal information unless explicitly required and with your consent.
We use collected information to:
Provide real-time monitoring of water treatment plant activities.
Improve app performance, reliability, and security.
Notify you about important updates, alerts, or changes.
Conduct analytics to optimize water distribution and system efficiency.
Provide technical support and troubleshooting.
We respect your privacy and do not sell your information. Data may be shared only in the following cases:
With authorized personnel of the water treatment plant for monitoring and management.
With trusted service providers who help us operate and improve the app (bound by confidentiality).
When required by law, regulation, or government request.
To protect the safety, rights, or property of users and the water treatment system.
We use secure servers, encryption, and restricted access to protect data.
Information is retained only as long as necessary for the purposes outlined in this policy.
While we take all reasonable precautions, no method of data transmission or storage is 100% secure.
You may update or delete your account information at any time.
You may disable certain app permissions (such as location access) in your device settings, though this may limit functionality.
You can request data deletion by contacting us (see Section 8).
KNK App is not directed towards children under 13. We do not knowingly collect personal information from children. If we discover such data, it will be deleted promptly.
We may update this Privacy Policy from time to time. Any changes will be posted with a new "Last Updated" date. We encourage you to review this policy periodically.
If you have questions or requests regarding this Privacy Policy, please contact us:
KNK App Support Team
Email: