For internal use of KMB students only
Strand 3: IT systems
Introduction
Developments in technology have allowed an increasing number of mobile devices to be developed that enable people to communicate anytime, anyplace, anywhere. There is a wealth of information available to society that can be accessed on demand and has changed the way in which people behave.
It is important that the ITGS student is able to discuss the social impacts and ethical issues related to these technologies. These may include the health implications of mobile devices, unauthorized access to wireless networks, interception of communications, storage of personal communications for security purposes, and tracking of people.
Possible scenario
Students may investigate, both theoretically and practically, the plethora of devices and means of communication that exist in contemporary society, and leading on from this research discuss how they work independently and as part of a network. Further research may lead students to weigh up the benefits and drawbacks of the increasing use of these devices. The ITGS student should also evaluate the potential of existing converging technologies and their compatibility and make predictions about future developments.
IT concepts to address in this topic
Technologies
Personal digital assistants (PDAs) and handheld digital devices
Global positioning systems (GPS), navigation systems and geotagging
Cell/mobile phones
Digital radio and TV
Embedded systems
Services
Accessing, distributing and sharing text, photos, video, audio, television via portable and non-portable digital devices
Synchronization of information between portable systems, desktop systems, servers and web-based services
Videoconferencing
Remote access: for example, teleworking, distance learning
Telephony: voice over internet protocol (VOIP)
ASSESSMENT PRACTICE
Voice over internet protocol (VOIP)
Some countries ban services such as Skype, which use VOIP technology.
Skype and other operators offering VOIP services bypass telephone networks in favour of offering free calls via the internet. These countries have laws that state all calls must pass through their national telecom companies.
Skype has more than 500 million users worldwide and many cell/mobile phone providers now offer Skype services.
Skype has been growing in popularity among individuals and businesses to make cheap or free international phone calls. Some governments are concerned that their national telecom companies will be losing income and will be unable to track conversations.
As a result, some countries are calling for severe measures to be taken against citizens using illegal VOIP services.
Assessment objective 1: Knowledge and Understanding
Identify the steps taken by a GPS device to determine its location.
GPS device gets signal from the first satellite
uses radio signals
GPS device calculates how far it is this first satellite (based on how long it tookfor the signal to travel)
GPS device does the same for 2-3 (or more) other satellites (minimum totalnumber is 3 satellites. At least 4 satellites are required for accurate location.)
GPS device calculates the distance from the 3 or more satellites (calledtriangulation)
GPS device uses this calculation to determine the latitude, longitude and altitude ofits current position
GPS device takes this location information and displays it on map files stored inits memory.
Award [1] for identifying each step taken by a GPS device to determine its location up to a maximum of [4].
Identify two characteristics of VOIP.
a telephone connection over the internet
audio data is sent digitally over the internet
a system for converting analogue signals to digital so that telephone calls
can be made over the internet.
Award [1 mark] for each characteristic identified up to a maximum of [2 marks].
State two stages where a Skype call can be blocked from reaching the intended recipient.
user level
server level
firewall
ISP level.
Award [1 mark] for each stage stated up to a maximum of [2 marks].
Assessment objective 2: Application and analysis
Analyse the decision of some countries to ban services such as Skype.
Advantages for the government:
economic – countries will lose money if business is taken away from national telecom companies
increased government control over calls and records that happen within their country through national telecom companies
security – data can be more easily intercepted
reduce the demands caused by Skype on Internet service (ie bandwidth).
Disadvantages for the government:
restriction of users’ communication promotes illegal providers of Skype to emerge.
Advantages for the user:
better national telecom services may emerge because all citizens must use these services.
Disadvantages for the user:
users could have no alternative to paying excessive fees charged by national telecom companies
anyone attempting to by-pass the law will face consequences such as imprisonment or fines
users may need to travel to neighbouring countries that do not have such restrictions to use Skype
encryption of telephone communication is no longer possible (whereas Skype is encrypted so governments do not have easy access to the data).
[1–2 marks]
A limited response that demonstrates minimal knowledge and understanding of the topic and uses little or no appropriate ITGS terminology.
[3–4 marks]
A partial analysis, either lacking detail or balance, that demonstrates some knowledge and understanding of the topic. Some relevant examples are used within the response. There is some use of appropriate ITGS terminology in the response.
[5–6 marks]
A balanced and detailed analysis of the issue which demonstrates thorough knowledge and understanding of the topic. Relevant examples are used throughout the response. There is appropriate ITGS terminology throughout the response.
Assessment objective 3: Synthesis and evaluation
In most countries the use of VOIP is legal. Discuss the decision of a business in these countries to use VOIP services instead of a conventional phone system.
low cost – can make long distance calls for free, anywhere in the world via VOIP
portable and convenient – can make calls anywhere there is an internet connection by signing into your VOIP account
added features – caller ID, call forwarding, call waiting, voicemail at no charge unlike conventional phone systems
sharing resources – can send picture and documents while you are talking on the phone since it uses data lines
virtual phone number – you can choose a phone number with an area code different from where you reside
group conversations – on a traditional phone line, only two persons can speak at a time. With VOIP, you can setup a conference with a whole team
communicating in real time
power – internet based phones need power, so they will not work during a power outage unlike conventional phones
emergency calls – emergency services cannot trace the location of a call (dangerous if you can’t talk in an emergency) if it is on a data line such as VOIP
sound quality – voice data sent across the internet can experience dropped data packets which would cause short periods of silence
video quality – delay in the video resulting from technical limitations (ie low bandwidth either by the sender or receiver, incorrect settings)
reliability – the distance and speed of the connection affects the reliability of the sound arriving
bandwidth – too much traffic on a network can cause a drop in audio data when using VOIP
security – VOIP may not be as secure as a regular telephone service; phone calls may be intercepted as they are transmitted over the internet.
In part (c) of this question it is expected there will be a balance in the ITGS terminology between IT technical terminology and the terminology related to social and ethical impacts.