Privacy Policy

Effective Date: June 27, 2026

Welcome to KLPro User ("the App"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you use KLPro User, we may collect the following information:

Personal Information

• Full Name

• Email Address

• Mobile Number

• Profile Picture (if you choose to upload one)

Address Information

To provide services at your location, we may collect:

• Home or Service Address

• City

• State

• Postal Code

Location Information

If you grant permission, we may access your device's location to help you find nearby services or automatically detect your address. You can disable location access at any time through your device settings.

Booking Information

When you book a service, we may collect:

• Selected Service

• Appointment Date and Time

• Booking Status

• Booking History

• Notes provided during booking

Device Information

We may automatically collect limited device information such as:

• Device Model

• Android Version

• App Version

• Device Identifier

• Crash Logs and Diagnostic Information

2. How We Use Your Information

We use your information to:

• Create and manage your account.

• Process and manage service bookings.

• Connect you with service providers.

• Send booking confirmations and updates.

• Improve application performance and user experience.

• Respond to customer support requests.

• Detect and prevent fraud or misuse.

• Comply with legal obligations.

3. Push Notifications

KLPro User may send push notifications related to:

• Booking confirmations

• Booking status updates

• Appointment reminders

• Important service announcements

You can disable notifications at any time through your device settings.

4. Information Sharing

We do not sell your personal information.

We may share information only with:

• Service providers assigned to your booking.

• Trusted third-party service providers that help operate the application.

• Government or law enforcement authorities when required by applicable law.

5. Payment Information

KLPro User does not currently process or collect payment information through the application.

If payment functionality is introduced in the future, this Privacy Policy will be updated before those features become available.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

However, no method of electronic storage or internet transmission is completely secure.

7. Data Retention

We retain your information only for as long as necessary to:

• Provide our services.

• Maintain booking history.

• Resolve disputes.

• Meet legal and regulatory requirements.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your account and personal data.

• Withdraw permissions such as location access.

To exercise these rights, please contact us using the information below.

9. Children's Privacy

KLPro User is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Services

Our application may use trusted third-party services including:

• Firebase

• Google Play Services

• Google Maps (if location features are enabled)

These services are governed by their own privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised Effective Date. Continued use of the application after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us.

Application: KLPro User

Email: klprolove@gmail.com