Privacy Policy

Last updated: 11 July 2025

1. Introduction

Welcome to Klarblick. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Klarblick mobile application ("Service").

2. Information We Collect

2.1 Information You Provide to Us

- Account Information: When you create an account, we may collect your name and other registration details

- Mood and Wellness Data: Information you enter about your mood, meditation sessions, and mindfulness exercises

- Profile Information: Any personal preferences, goals, or settings you configure in the app

- Communication Data: Messages you send to us for support or feedback

2.2 Information Automatically Collected

- Usage Data: Information about how you use the app, including session duration, features accessed, and frequency of use

- Device Information: Device type, operating system version, unique device identifiers, and mobile network information

- App Performance Data: Crash reports, performance metrics, and error logs to improve app functionality

2.3 Information from Third Parties

- Apple App Store: Transaction information related to your subscription purchases through Apple's App Store

- Analytics Services: Aggregated usage data from analytics providers to help us understand app performance

3. How We Use Your Information

3.1 Primary Uses

- Service Provision: To provide, maintain, and improve the Klarblick app and its features

- Personalization: To customize your experience and provide personalized meditation and mindfulness content

- Progress Tracking: To help you track your mindfulness journey and meditation progress

- Communication: To respond to your inquiries, provide customer support, and send important app updates

3.2 Secondary Uses

- Analytics: To understand usage patterns and improve our services

- Research: To conduct research on mindfulness and wellness trends (using anonymized, aggregated data only)

- Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4.2 Limited Sharing

We may share your information only in the following circumstances:

- Service Providers: With trusted third-party service providers who assist us in operating the app (e.g., cloud hosting, analytics)

- Legal Requirements: When required by law, court order, or government request

- Safety and Security: To protect the rights, property, or safety of our users or others

- Business Transfers: In connection with a merger, acquisition, or sale of our business (with user notification)

4.3 Anonymized Data

We may share anonymized, aggregated data that cannot identify you personally for research and analytical purposes.

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

- Encryption of data in transit and at rest

- Regular security assessments and updates

- Limited access to personal data on a need-to-know basis

- Secure cloud infrastructure with reputable providers

5.2 No Guarantee

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

6.1 Retention Period

- Active Accounts: We retain your data while your account is active and you continue to use our services

- Inactive Accounts: We may delete inactive accounts after 2 years of inactivity

- Legal Requirements: Some data may be retained longer if required by law

6.2 Deletion Requests

You can request deletion of your account and associated data at any time by contacting us.

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

- Access the personal information we hold about you

- Correct inaccurate or incomplete information

- Delete your account and personal data

- Export your data in a portable format

- Withdraw consent for data processing (where applicable)

7.2 Communication Preferences

You can opt out of non-essential communications through your account settings or by contacting us.

7.3 GDPR Rights (EU Users)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

8. Children's Privacy

8.1 Age Restrictions

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8.2 Parental Notice

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

9.1 Data Processing

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9.2 EU-US Transfers

For users in the European Union, we comply with applicable data transfer regulations and use appropriate transfer mechanisms.

10. Third-Party Services

10.1 Apple App Store

Your subscription and payment information is processed by Apple. Please review Apple's Privacy Policy for information about their data practices.

10.2 Analytics Services

We may use third-party analytics services to help us understand app usage. These services have their own privacy policies governing their use of information.

10.3 No Control Over Third Parties

We are not responsible for the privacy practices of third-party websites or services linked from our app.

11. California Privacy Rights

11.1 CCPA Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including:

- Right to know what personal information is collected

- Right to delete personal information

- Right to opt-out of the sale of personal information

- Right to non-discrimination for exercising privacy rights

11.2 Shine the Light Law

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes.

12. Changes to This Privacy Policy

12.1 Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

- Posting the updated policy in the app

- Sending you a notification through the app or email

- Updating the "Last updated" date at the top of this policy

12.2 Continued Use

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

13.1 Questions and Requests

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: klarblick.app@gmail.com

Subject Line: Privacy Policy Inquiry

13.2 Response Time

We will respond to your privacy-related inquiries within 30 days of receipt.

14. Governing Law

This Privacy Policy is governed by the laws of Germany, consistent with our Terms of Service.