Orders can be canceled within 12 hours of purchase. Since each product is made to order, we are unable to accept cancellations after this window.
If you need to cancel your order, please contact us as soon as possible at essential.oil.benefits2025@gmail.com. We’ll do our best to accommodate your request within the allowed timeframe.
At K&J Products, each item is handcrafted with care and made to order. Because of the nature of our products, all sales are final, and we do not accept returns or exchanges.
However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery at essential.oil.benefits2025@gmail.com with photos and a description of the issue. We will gladly work with you to resolve the problem—whether that means a replacement or store credit.
We’re committed to your satisfaction and are here to help with any concerns about your order.