The success of metaverse technology using XR depends on whether products and services using it can provide users with satisfactory new Quality of Experience (QoE), so in order to evaluate it, a standardized framework and evaluation system that can measure the QoE of XR should be developed simultaneously. QoE is the level of quality that emerges from the organic combination of the core values pursued by users. QoE is emerging as a key competitive factor in the domestic and international industrial market, but objective evaluation methods and criteria for this are lacking, and especially as the level of products and services provided increases, the user's value consists of more diverse items such as aesthetic value, usability, and emotion, so it is necessary to prepare complex criteria that can consider all of them in the evaluation.

XR technology can be utilized for multiple purposes in a variety of industries, including education, gaming, healthcare services, etc.,.It is necessary to build an evaluation system that can be used universally. Therefore, depending on the characteristics of XR content ,identifying the differentiated value of the experience required by consumers and representing it in the evaluation framework development process is needed.