Set up password reset app - iOS (iPhone)
Set up password reset app - iOS (iPhone)
Embedded Files
1. Go to the App store and download 'ManageEngine ADSelfServicePlus'.
1. Go to the App store and download 'ManageEngine ADSelfServicePlus'.
2. Open the app - tap 'Don't Allow' when prompt for push notifications.
2. Open the app - tap 'Don't Allow' when prompt for push notifications.
3. Tap on 'Password Reset'. A pop-up will appear to configure server settings - tap 'OK'.
3. Tap on 'Password Reset'. A pop-up will appear to configure server settings - tap 'OK'.
4. To configure settings, you can choose option A or B.
4. To configure settings, you can choose option A or B.
A. Scan this QR code or...
A. Scan this QR code or...
B. Type in settings as shown and tap 'Save'.
B. Type in settings as shown and tap 'Save'.
5. Tap 'Password Reset' - enter your username.
5. Tap 'Password Reset' - enter your username.
6. Enter the last 4 digits of your SSN.
6. Enter the last 4 digits of your SSN.
7. Create your password. Your password must be...
7. Create your password. Your password must be...
- 8 characters or longer.
- 8 characters or longer.
- Must contain a 3 of the 4 characters: lowercase letter, UPPERCASE letter, number, or symbol (!,$,@,etc.)
- Must contain a 3 of the 4 characters: lowercase letter, UPPERCASE letter, number, or symbol (!,$,@,etc.)
- CANNOT contain your first or last name.
- CANNOT contain your first or last name.
*PLEASE NOTE* If your password doesn't meet the above requirements you will be sent back to the main page.
*PLEASE NOTE* If your password doesn't meet the above requirements you will be sent back to the main page.
8. If password set up correctly the login screen appears - tap 'Login'.
8. If password set up correctly the login screen appears - tap 'Login'.
9. Sign in with the username and password you just created. Create 2 security questions and tap 'Update'. Tap the profile symbol (upper-left corner) and tap 'Sign out'.
9. Sign in with the username and password you just created. Create 2 security questions and tap 'Update'. Tap the profile symbol (upper-left corner) and tap 'Sign out'.
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