How do I contact you?

For all customer service issues fill Call Us On The Number Below.

To place an order call 07723461014

Customer Service is: 07479271302

How Do I Track My Package?

Tracking numbers are usually available within 2 to 3 BUSINESS DAYS after placing your order. (On some orders it may take longer than 3 days) All tracking numbers are e-mailed to the e-mail address you provided at the point of sale. You can also track your order by providing your order number and email address.

When Can I Expect To Receive My Order?

Ground orders are usually delivered in 3 to 7 business days. Some orders may take longer than 7 days. Truck freight orders are usually delivered in 7-12 business days. All truck freight deliveries will be scheduled through the shipping carrier with the customer and need a valid daytime phone number.

Overnight and 2-day delivery is not guaranteed, if you select overnight or 2-day shipping that only means that arrangements will be made to ship it out using that service. Please be aware that overnight orders placed on Friday will be delivered Monday with the exclusion of a holiday. We do not offer delivery on Saturday, Sunday or Bank holidays.

Can I Cancel My Order?

We do not accept order cancellations because we often package products within an hour of ordering which is why we don't have the ability to cancel orders. We begin the order process as soon as the order is placed.

Can I Change My Order?

We don't have the ability to accept order changes. We begin the order process as soon as the order is placed. If you entered an incorrect address when checking out, we advise you to contact the shipping company as the receiver of the package when you receive your tracking number. If you need additional parts please submit a new separate order. We can't change part numbers or quantities once the order has been placed.

Part of my order is missing. What do I do?

Please fill out the form above click here. (we will contact the warehouse so please allow extra time to respond)

We have a 30 day return policy. All parts and cores must be returned within 30 days of purchase with a valid Email Address. We do not accept any returns after 30 days, no exceptions. you can go to Manage My Order and enter your email address and order number or you may submit a support ticket above within 30 days of purchasing your product and we will email you back. (return merchandise authorization) Returns can't be accepted without an proof of purchase.

We DO NOT Accept Returns on OPENED Electrical and Electronic Parts - No Exceptions

If you plug in the part or open or tear or unseal the plastic or shrink wrap on an electrical or electronic part you CAN NOT return the part for any reason. Instead of using proper diagnostic procedures, some people resort to trial-and-error parts swapping when they don't know how to fix an electrical problem. When parts they have installed do not fix their problem, they want to return them and try something else. Electrical parts are easily damaged by improper installation or testing therefore we can not accept returns on these items unless they are NOT plunged-in, opened or unsealed.