Dynamic communications and content professional with extensive experience creating engaging materials across digital platforms. Skilled at transforming complex information into clear, impactful content and collaborating cross-functionally to achieve strategic goals.
Skills for Change, Tech Effect, Bell Media/CTV
Generative AI Associate / Writer Feb 2024 – May 2025
Innodata Canada
Produced and edited high-quality written content for diverse AI training datasets, demonstrating strong communication and editorial skills
Analyzed and refined grammar, syntax, and clarity in complex text, ensuring alignment with user comprehension and data accuracy
Participated in initiatives such as reinforcement learning through human feedback (RLHF) to refine AI training datasets
Managed multiple simultaneous projects in a fast-paced environment, consistently delivering high-quality outputs on tight deadlines
Content Manager / Writer June 2023 – Jan 2024
The Comfort Zine, Toronto ON
Led content development, managing writers and multimedia producers to deliver engaging articles, videos, and digital assets aligned with strategic goals
Created social media content, blog articles and visual assets, showcasing strong storytelling and design skills
Produced and edited video content to enhance storytelling and increase audience engagement across digital platforms
Television Producer Mar 2022 – June 2023
CTV / Bell Media, Toronto ON
§ Produced and wrote compelling segments for live television, transforming complex topics into engaging, accessible content for broad audiences
§ Managed production logistics, scriptwriting, and visual storytelling, ensuring alignment with brand standards and viewer engagement goals
§ Collaborated with cross-functional teams and stakeholders, balancing diverse interests and delivering results under tight deadlines
Supervisor – Programmes and Services Dec 2020 - Mar 2022
Skills for Change, Toronto ON
§ Designed and developed learning materials, including eLearning courses, instructional guides, and multimedia resources
§ Managed projects from concept to completion, collaborating with SMEs and stakeholders to ensure timely delivery and quality outcomes
§ Produced and edited video content for events and promotional campaigns, enhancing audience engagement and brand visibility
§ Utilized LMS platforms for content distribution, tracking, and optimization
Digital Content Producer Aug 2021 – Mar 2022
The Tech Effect, Toronto ON
§ Created written, visual, and social media content for corporate and media clients, tailoring messaging for varied audiences
§ Exercised editorial oversight, ensuring accuracy, clarity, and brand alignment
§ Produced multimedia content, including podcasts and blog articles, supporting broader communication strategies
Communications Advisor June 2013 – June 2021
Koriyama Board of Education, Japan
§ Crafted clear, engaging documents, including training manuals, guides, and promotional materials, to support team effectiveness and cultural understanding across diverse audiences
§ Partnered with local and international teams to deliver tailored communication strategies, fostering strong cross-cultural relationships and ensuring consistent messaging
§ Designed graphics and multimedia content to enhance training sessions and promotional campaigns, ensuring alignment with organizational objectives and brand standards
§ Acted as a Cultural Ambassador and Subject Matter Expert providing expertise in cross-cultural communication
Master of Arts in English Language 2018
University of the West Indies, Jamaica
Bachelor of Arts in English Literature 2011
University of the West Indies, Jamaica
PROFESSIONAL DEVELOPMENT
· Editing Skills Program | George Brown College 2024
· Instructional Design Foundations and Applications | University of Illinois | Coursera 2024
· Project Management | Google | Coursera 2023