The steps and contact information we have provided to our users to address requests related to data deletion or account-related issues for our application on the Google Play Store.
In compliance with Google Play's policies, we have implemented a clear and accessible communication method for users to request data deletion or report account issues.
Contact Email:
Users can reach out to us via wilmacompany@gmail.com for any of the following:
Data deletion requests
Account-related issues
General support inquiries
Required Information for Requests:
To ensure swift and accurate processing of their requests, users are instructed to include the following information in their email:
Issue Type: Clearly specify whether the issue is related to data deletion, account recovery, or any other account problem.
Account Details: Provide the registered phone number, email address, or user ID associated with the account.
Issue Description: Share full details about the issue, including any relevant screenshots or additional information.
Resolution Process:
Upon receiving a user request, we will acknowledge the email within 48 hours.
All data deletion requests are processed within30 days in compliance with applicable privacy regulations.
For account issues, we aim to resolve the matter or provide a detailed response within 5 business days.