Terms and Conditions

At KiddieKare the following Terms and Conditions are non-negotiable:

1. Payment

• Payment is required immediately after the service is completed.

• Proof of payment must be provided before departure.

• Price may increase depending on location

2. Cancellations

• A R50 cancellation fee will apply if the service is cancelled within one hour of the scheduled time.

3.  Booking & Availability

• Bookings must be made at least 2 hours in advance.

• Last-minute bookings (within 1 hour) are subject to availability.

4. Health & Safety

• The child must not have any contagious illness at the time of service.

• Any medical conditions, allergies, or special needs must be disclosed before the booking.

• Emergency contact details must be provided before the service starts.

5. Parental Contact & Emergencies

• Parents/guardians must remain reachable at all times during the babysitting period.

• In case of a medical emergency, the babysitter will contact the parents first. If unavailable, emergency services may be contacted, and the parents are responsible for any medical costs incurred.

6. Behavioural Issues

• If the child exhibits extreme misbehaviour or aggression, the babysitter reserves the right to contact the parents for immediate termination of service. Full payment will still be required.

7. House Rules & Expectations

• The babysitter will follow reasonable household rules (e.g., bedtime, meal restrictions) as long as they are communicated in advance.

• Babysitting does not include housework beyond basic tidying related to childcare.

8. Liability

• The babysitter is not liable for any accidents, injuries, or allergic reactions that occur during the service, provided reasonable care was taken.

• No responsibility will be taken for property damages made by child.

9. Payment & Refunds

• Only [cash/bank transfer/etc.] payments are accepted.

• No refunds for completed services.