Privacy Policy
Effective Date: Jun 23rd, 2024
KhoGames ("us", "we", or "our") operates the website or application (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Definitions
Service: The website or application operated by us.
Personal Data: Data about a living individual who can be identified from those data or from those and other information either in our possession or likely to come into our possession.
Usage Data: Data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of an application visit).
Cookies: Small pieces of data stored on your device (computer or mobile device).
Data Controller: The natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. We are a Data Controller of your Personal Data.
Data Processors (or Service Providers): Any natural or legal person who processes the data on behalf of the Data Controller.
Data Subject (or User): Any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Year or date of birth
Email address
Nickname of your choice
Password of your choice
Country of your choice
Cookies and Usage Data
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device. This may include:
Your computer's Internet Protocol address (e.g., IP address)
Browser type and version
The pages of our Service that you visit
Time and date of your visit
Time spent on those pages
Unique device identifiers and other diagnostic data
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. The types of cookies we use include:
Session Cookies to operate our Service.
Preference Cookies to remember your preferences and various settings.
Security Cookies for security purposes.
Advertising Cookies to serve you with advertisements that may be relevant to your interests.
Information Displayed
Upon registration, you are required to provide an email address, which is never shown publicly. You may also be required to provide a unique nickname and country information, which can be seen by other users within the game and is part of your gaming experience. We claim no responsibility for any damage done as a result of your name and country information being exposed publicly.
Child Safety
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. If it is an application that includes a label for children, we only show child-safe advertisements.
Use of Data
We use the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure of Data
Business Transaction
Disclosure for Law Enforcement
Legal Requirements
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
"Do Not Track" Signals
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights.
Service Providers
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We utilize third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. More information on the privacy practices of Google can be found on the Google Privacy & Terms web page: Google Privacy & Terms.
Firebase: Firebase is an analytics service provided by Google Inc. You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: Google Privacy & Terms.
Unity Cloud: For more information on the privacy practices of Unity, please visit the Unity Privacy Policy page: Unity Privacy Policy.
Tenjin: Tenjin is provided by Tenjin, Inc. For more details about Tenjin's privacy practices, please visit the Tenjin Privacy Policy page: Tenjin Privacy Policy.
We also encourage you to review Google's policy for safeguarding your data: Google's Safeguarding Policy.
Advertising
We may use third-party Service Providers to display advertisements to you to help support and maintain our Service.
AdMob by Google: AdMob by Google is provided by Google Inc. You can opt-out from AdMob by Google service by following the instructions described by Google: Opt-out of AdMob. For more information on how Google uses the collected information, please visit: How Google uses data.
CAS.AI: CAS.AI is provided by PSV Clever Ads Solutions Ltd. For more details on their privacy practices, please visit the CAS.AI Privacy Policy page: CAS.AI Privacy Policy.
Personalized Ads
Upon your consent, our third-party ad providers will use some information they collect from you to show you ads that would be more interesting to you. You can allow or disallow personalized ads at any time in Settings -> Personalized Ads (in the app).
Payment and Refund Policy
In-app purchases are processed through the Apple App Store or Google Play Store, and by making a purchase, you agree to their terms. KhoGames is not liable for any damages resulting from the use of the application. These terms may be updated periodically, and continued use of the application indicates acceptance of the updated terms.
In App Purchases
Our mobile application offers in-app purchases that allow you to access additional content or features. All in-app purchases are processed through the Apple App Store or Google Play Store, depending on your device. By making an in-app purchase, you agree to the respective store's terms and conditions.
Payment Processing
All payment transactions are securely processed through the Apple App Store or Google Play Store. We do not store or have access to your payment information. For any issues related to payment processing, please refer to the customer support of the respective store:
Google Play Store Refund Policy
Refund Policy
Refund requests are subject to the respective store's policies. If you want to request a refund, you can do so via the Apple App Store or Google Play Store. Please refer to the links below for detailed instructions:
Google Play Store Refund Requests
Apple App Store Refund Requests
Notification Upon Payment Completion
Once the payment is completed, you will receive a notification confirming the successful transaction from the Google or Apple.
VAT Information
All prices indicated during the payment process include VAT.
Right of Withdrawal and Support Information
If you wish to exercise your right of withdrawal, please contact our support team at infokhogames@gmail.com. The withdrawal period is 7 days for Google Play Store and 14 days for the Apple App Store in accordance with legal regulations.
Subscription Cancellation
There is no subscripttion feature in our applications.
Changes to This Privacy Policy
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Terms and Conditions
By downloading or using our mobile application, you agree to be bound by these terms and conditions. You must use the application in compliance with all applicable laws and in a manner that does not infringe the rights of others.
Contact Information
Please contact us at the following phone number for any inquiries or support needs
Phone Number: +90 551 676 20 38
Email Address: infokhogames@gmail.com