Khelmela Privacy Policy

Privacy Policy — Khelmela Enterprize Limited

Effective Date: June 1, 2025

Khelmela Enterprize Limited (“Khelmela,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what data we collect, how we use it, how we share it, and the measures we take to keep your information safe. By using the Khelmela application (“App”), you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when creating an account or using the App, including:

• Full name
  
  

• Email address
  
  

• Payment information (processed exclusively by secure third-party providers; Khelmela does not store or retain your payment details (e.g., card information). We may store your Transaction history to confirm and settle payments in the app.
  
  

1.2 Device and Usage Information

We may automatically collect certain information when you use the App, such as:

• Device type, model, and operating system
  
  

• IP address
  
  

• Usage data, including accessed features, actions taken, and session duration
  
  

2. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the App
  
  

• Process payments and manage user accounts
  
  

• Provide customer support and respond to inquiries
  
  

• Communicate updates, notifications, or promotional offers
  
  

• Analyze usage trends to improve features and functionality
  
  

• Comply with applicable laws and regulatory requirements
  
  

3. How We Share Information

We do not sell, rent, or trade your personal information.
Information may be shared only in the following circumstances:

3.1 Trusted Partners and Service Providers

We may share limited information with trusted third-party partners solely for operational, technical, or collaborative purposes. These partners are bound by confidentiality obligations and must protect your data in accordance with strict security standards.

3.2 Legal Obligations

We may disclose your information when required to comply with law, regulation, legal process, or government requests.

Khelmela takes reasonable steps to ensure your information remains safe, protected, and confidential.

4. Data Security

We use appropriate technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or loss. While no system can guarantee absolute security, we continuously enhance our practices to maintain high standards of data protection.

5. Your Rights

You have the right to request access, correction, or deletion of your personal information.
To request account deletion or raise privacy-related concerns, contact us using the information below.

6. Use by Minors

The App is not intended for individuals under the age of majority.
Minors may use the App only with parental consent and supervision.
We do not knowingly collect personal information from children.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through the App or other appropriate channels.
Continued use of the App following such updates constitutes acceptance of the revised policy.

8. Contact Information

For questions, concerns, or requests related to your privacy, please contact:

Khelmela Enterprize Limited
Email: bussinesskhelmela@gmail.com
Phone: +977-9763285559