Privacy Policy
Effective Date: April 29, 2025
Contact Email: support@khaogo.online
At Khaogo Rider, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our app. By using the Khaogo Rider app, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To provide you with an optimal delivery experience, we may collect the following types of information:
Personal Information: When you sign up, we collect personal data such as your name, email address, and phone number to facilitate communication and account management.
Location Data: We use location services to track your movements, route, and delivery progress to help optimize order routes and provide accurate delivery updates. This data may be collected in real-time.
Order Details: Information about the orders you are assigned to, including order number, customer information, item details, and delivery addresses.
Usage Data: Information on how you interact with the app, including order history, delivery times, and feedback. This helps us improve the user experience and app functionality.
2. How We Use Your Information
We use your information to provide, maintain, and improve our services. Specifically, we may use your information for:
Facilitating order management and tracking delivery progress
Communicating with you about orders, updates, and promotions
Improving the functionality and features of the Khaogo Rider app
Analyzing app usage to optimize the user experience
3. How We Protect Your Information
We are committed to safeguarding your personal information. We implement a variety of security measures to maintain the safety of your personal data, including encryption, secure servers, and access control mechanisms.
Data Retention: We retain your information only for as long as necessary to provide our services or as required by law.
Third-Party Disclosure: We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist in app functionality (e.g., cloud storage, payment processors) under strict confidentiality agreements.
4. Your Rights and Choices
As a user of the Khaogo Rider app, you have the following rights regarding your personal data:
Access: You can request access to the information we hold about you.
Correction: You can update or correct inaccurate information in your profile.
Deletion: You can request the deletion of your account and personal data, subject to legal or contractual obligations.
5. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Effective Date” at the top of this page.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@khaogo.online