Privacy Policy

Effective Date / Last Updated: February 28, 2026

KillerFreak ("we", "us", "our") operates the website https://killerfreak.com (the "Website") and provides elite FIFA/EA FC gaming tutorials, pro tactics, skill training content, membership subscriptions (KF Classes Tier 1 and Tier 2), personalized 1-on-1 coaching, weekly new content, priority support, and related gaming services (collectively, the "Services").

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our Website, access our tutorials and video content, subscribe to KF Classes memberships, request coaching, contact us, or interact with our Services (including embedded YouTube videos).

By accessing or using the Website or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Website or Services.

1. Information We Collect

Information you provide to us

Name, email address, username, password
Payment and billing details (processed securely via third-party gateways; we do not store full card numbers)
Any details you share in coaching requests, support messages, comments, or forms
Profile or preference information if you create an account

Automatically collected information

IP address, browser type and version, device type, operating system
Pages visited, time and date of visit, time spent on pages, referral source
Usage data from embedded YouTube videos (play/pause interactions, watch time – subject to YouTube's policies)
Cookies, pixels, and similar tracking technologies (see Section 6)

Information from third parties

Payment processors (e.g., transaction confirmations)
YouTube/Google (limited analytics from video embeds)
Analytics tools (aggregated usage statistics)

2. How We Use Your Information

We use the collected information to:

Provide, operate, and improve the Services (deliver tutorials, manage KF Classes memberships, provide coaching feedback and priority support)
Process subscriptions, payments, and send order/access confirmations
Communicate with you about your account, content updates, coaching sessions, or support inquiries
Personalize your experience (e.g., recommend relevant FIFA/EA FC tutorials)
Analyze usage trends to enhance content and user experience
Prevent fraud, abuse, unauthorized access, or technical issues
Comply with legal obligations (tax, accounting, data protection regulations)

3. Legal Basis for Processing

For users in regions with specific data protection laws (e.g., GDPR in the EU/EEA/UK, NDPA in Nigeria):

Contract performance — fulfilling your membership, delivering content, processing payments
Legitimate interests — service improvement, security, analytics (balanced against your rights)
Consent — marketing communications, non-essential cookies/tracking

You can withdraw consent at any time without affecting the lawfulness of prior processing.

4. Sharing Your Information

We do not sell your personal data. We share information only in these limited cases:

With service providers (hosting, email services, payment processors, analytics providers) bound by confidentiality
With YouTube/Google for embedded video functionality and basic analytics
When required by law, court order, regulatory request, or to protect rights, safety, or property
In connection with a merger, acquisition, or sale of assets

5. International Data Transfers

KillerFreak is based in Lagos, Nigeria. Some service providers (including YouTube/Google, payment gateways, and cloud hosts) operate in other countries (e.g., United States, European Union).

We use appropriate safeguards (such as Standard Contractual Clauses where applicable) to ensure your data receives an adequate level of protection during international transfers.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for essential site functions, performance analytics, and (with consent) personalization/marketing.

Embedded YouTube videos use privacy-enhanced mode to limit tracking.

You can manage preferences via our cookie banner or browser settings. For details, see our Cookie Policy [add link if you create one separately].

7. Data Retention

We retain personal information only as long as necessary:

Active account/membership data — during your subscription + up to 2 years after cancellation (for legal, tax, and accounting purposes)
Support/coaching communications — up to 3 years
Analytics logs — typically 14–26 months Longer retention applies if required by law.

8. Your Privacy Rights

Depending on your location, you may have rights to:

Access, correct, update, or delete your personal data
Restrict or object to certain processing
Withdraw consent
Data portability
Lodge a complaint with a supervisory authority (e.g., NITDA in Nigeria or your local data protection authority)

To exercise these rights, contact us at the details below.

9. Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the data.

10. Security of Your Information

We implement reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access, loss, misuse, or alteration. However, no internet transmission or electronic storage method is 100% secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically. Significant changes may be notified via email or a prominent notice on the Website.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Email: kfclasses@killerfreak.com

Location: Lagos, Nigeria

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