Effective Date: October 24, 2026
Last Updated: October 24, 2026
Keyzuri (“Keyzuri,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our website, mobile application, and related services (collectively, the “Services”).
Keyzuri provides a real estate marketplace where users can discover properties for rent or sale, contact property owners and agents, submit rental applications, manage rental activities, make rent payments, and access property management and subscription features.
By using our Services, you acknowledge that you have read this Privacy Policy.
We collect information that you provide directly, information generated through your use of our Services, and information provided by authorized third parties.
When you create an account or use our Services, we may collect:
Full name.
Email address and phone number.
Login credentials and authentication information.
Profile photograph and profile details, if provided.
Communication preferences.
Account type, such as renter, buyer, landlord, property manager, or real estate agent.
Information you provide when contacting customer support.
If you browse, list, rent, or purchase properties through Keyzuri, we may collect:
Property addresses and locations.
Property photographs, descriptions, amenities, and specifications.
Rental prices, sale prices, availability, and listing details.
Ownership or property-management information you provide.
Property preferences, saved listings, and search history.
Rental applications, property inquiries, and tour requests.
Information about offers, negotiations, and transaction progress where supported.
Information displayed publicly in a property listing may be visible to other users.
When you apply to rent a property, we may collect information needed to process your application, such as:
Contact and identification information.
Employment and income information.
Rental history and references.
Documents you voluntarily submit or are required to provide.
Application status and communications.
Consent and authorization records for screening.
Where applicable, credit checks, background checks, identity verification, and other screening services may be performed by authorized third-party providers.
We may receive relevant results or status information from these providers. Sensitive screening information is handled according to applicable law and the provider's role. We do not collect more information than reasonably necessary for the relevant purpose.
Keyzuri may facilitate rent payments, payment records, landlord subscriptions, featured listings, application-related fees, and other permitted paid features.
Depending on the transaction, we may collect:
Payment amount, date, status, and transaction reference.
Billing name and billing address.
Subscription plan, billing period, and renewal information.
Payment history, receipts, refunds, and applicable fees.
Limited payment-method information provided by payment processors.
Records of payment-related disputes or support requests.
Payments may be processed by third-party payment service providers. These providers may collect and process payment card or bank account information directly.
Where payment processing is handled by a third party, Keyzuri generally receives the transaction information necessary to operate the relevant service. We do not intend to store full payment card numbers or security codes on our own systems.
We may collect messages, inquiries, support requests, attachments, and other communications sent through our Services.
This information helps us facilitate communication between relevant users, respond to requests, resolve disputes, and maintain platform safety.
When you use Keyzuri, we may automatically collect limited technical information, including:
Device type, operating system, and application version.
IP address and general location inferred from it.
Browser type and language settings.
Log data, diagnostic information, and crash reports.
App usage, interactions, and performance information.
Cookie identifiers and similar technologies, where applicable.
If you grant permission, we may access your device's location to support relevant features, such as property discovery or map-based search. You can manage location permissions through your device settings.
We use personal information for the following purposes:
Create, maintain, and secure user accounts.
Display property listings and provide search functionality.
Save properties and personalize relevant search results.
Connect prospective renters and buyers with property owners, managers, or agents.
Facilitate property inquiries, tour requests, and rental applications.
Support rental agreements and application workflows.
Facilitate rent payments, payment records, and receipts.
Manage subscriptions, billing, and paid listing features.
Support property management and maintenance requests.
Send service notifications, security alerts, and important account updates.
Respond to questions, resolve disputes, and provide customer support.
Detect fraud, suspicious activity, unauthorized access, and misuse.
Maintain platform integrity and improve our Services.
Meet legal, regulatory, accounting, and contractual obligations.
Enforce our terms and protect our rights and the rights of our users.
We may also use aggregated or de-identified information for analytics, reporting, and service improvement, where permitted by law.
We do not sell your personal information for money. We may disclose personal information in the following circumstances.
We may share relevant information with other users when necessary to provide a requested service.
For example:
Property inquiries may be shared with the relevant owner, manager, or agent.
Rental application information may be shared with the relevant landlord or authorized property manager.
Property listing information may be visible to prospective renters or buyers.
Messages and maintenance requests may be shared with the relevant parties.
We seek to limit disclosure to information reasonably necessary for the relevant interaction.
We may share information with trusted service providers that help operate Keyzuri, including providers of:
Cloud hosting and data storage.
Authentication and identity verification.
Payment processing and subscription billing.
Rental screening and background checks.
Electronic signatures and document management.
Email, SMS, and push notifications.
Customer support and communications.
Analytics, security, and fraud prevention.
These providers may process personal information according to their contractual obligations, applicable law, and their respective privacy policies.
Where applicable, information may be shared with authorized title companies, escrow providers, financial institutions, or other transaction partners to support a property purchase or related closing process.
Keyzuri does not intend to act as a substitute for appropriately licensed providers responsible for regulated transaction services.
If you request a referral or choose to use an optional partner service, we may share the information necessary to fulfill that request, subject to applicable law and any required consent.
We will not assume that referral-related information sharing or compensation is permitted in every circumstance.
We may disclose information when reasonably necessary to:
Comply with applicable law, legal process, or a valid legal request.
Protect the rights, safety, and property of Keyzuri, our users, or others.
Investigate fraud, security incidents, or suspected unlawful activity.
Enforce our agreements and protect the integrity of the Services.
If Keyzuri is involved in a merger, acquisition, financing, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements.
Our website and certain digital services may use cookies, software development kits (SDKs), pixels, and similar technologies to:
Keep users signed in.
Remember preferences.
Improve functionality and performance.
Understand how users interact with our Services.
Detect security issues and fraudulent activity.
Measure marketing effectiveness where permitted.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required by law, we will obtain consent before using non-essential cookies or similar tracking technologies.
If Keyzuri supports rental screening, the process may involve authorized third-party screening providers and consumer reporting agencies.
Such screening is subject to applicable federal and state laws, including the Fair Credit Reporting Act (FCRA), where applicable.
Depending on the process, you may be asked to provide separate authorization or disclosures before a screening report is obtained.
Screening information will be used only for authorized purposes. Where applicable, users may have rights to receive notices, dispute inaccurate information, or exercise other rights provided by law.
Keyzuri does not guarantee that a rental application will be approved or that a particular screening result will be obtained.
Payments and subscriptions may be handled by third-party payment processors.
Your use of a payment service may also be subject to that provider's terms and privacy policy.
Keyzuri may retain transaction records necessary for receipts, account history, customer support, fraud prevention, and legal or accounting obligations.
Applicable payment, subscription, refund, and fee terms will be presented through the relevant service where required.
We do not promise that every payment method or fee structure is available in every location. Availability depends on the relevant provider, transaction, and applicable law.
We retain personal information for as long as reasonably necessary to provide our Services and fulfill the purposes described in this Privacy Policy.
Retention periods may depend on:
Whether your account remains active.
Property listing and rental activity.
Payment, billing, and accounting requirements.
Rental application and screening obligations.
Disputes, investigations, and security needs.
Legal and regulatory retention requirements.
When information is no longer required, we will take reasonable steps to delete it, de-identify it, or securely retain it only where legally permitted or required.
Deleting an account does not necessarily result in the immediate deletion of every record, particularly where retention is required by law or necessary to resolve outstanding transactions or disputes.
We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, authentication, encryption where appropriate, secure hosting, and monitoring for suspicious activity.
However, no electronic storage or transmission method is completely secure. We cannot guarantee absolute security.
You are responsible for protecting your account credentials and notifying us if you suspect unauthorized access to your account.
Depending on your state of residence and applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Obtain a portable copy of eligible information.
Opt out of certain targeted advertising, sales of personal information, or profiling activities where applicable.
Withdraw consent where processing is based on consent.
Appeal certain decisions regarding privacy requests, where required by law.
Avoid unlawful discrimination for exercising applicable privacy rights.
These rights are subject to legal exceptions and may not apply to every type of information.
To submit a privacy request, contact us using the details in the Contact Us section. We may need to verify your identity before responding.
We will process requests within the timeframes required by applicable law.
US privacy laws differ by state. Depending on where you live and whether Keyzuri is subject to a particular law, additional disclosures or rights may apply.
These may include rights concerning access, deletion, correction, portability, targeted advertising, profiling, and the sale or sharing of personal information.
Keyzuri does not intend to sell personal information for monetary consideration. If our practices change in a way that triggers an opt-out obligation under applicable law, we will provide the required notice and mechanism.
Where legally required, we will also provide additional information about the categories of personal information collected, the purposes of processing, the categories of recipients, and applicable retention periods.
Our Services may contain links to third-party websites, payment providers, screening services, title companies, or other external services.
Those services operate under their own privacy policies and terms. Keyzuri is not responsible for the privacy practices of third parties that operate independently of us.
We encourage you to review their policies before providing personal information.
Keyzuri is intended for adults participating in property rental, purchase, ownership, and management activities. It is not designed for children under 13, and we do not knowingly collect personal information directly from children under 13.
If we learn that we have collected such information without the legally required authorization, we will take appropriate steps to address it.
Where applicable, age restrictions or additional requirements may apply to particular services.
Keyzuri may use service providers or infrastructure located in the United States or other countries.
As a result, personal information may be processed in a country whose data protection laws differ from those in your place of residence.
Where required, we will implement appropriate safeguards for international transfers and process personal information in accordance with applicable law.
We may send service-related messages about account security, applications, payments, subscriptions, and important changes to our Services.
Where permitted, we may also send promotional communications about features, offers, or partner services.
You can opt out of promotional emails using the unsubscribe instructions provided. You may also manage certain push notifications through your device settings.
Opting out of promotional messages will not prevent us from sending essential service or legal notices.
We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, legal obligations, or privacy requirements.
When we make changes, we will update the “Last Updated” date above. Where required by law, we will provide additional notice or obtain consent before implementing material changes.
We encourage you to review this page periodically.
If you have questions about this Privacy Policy, want to exercise your privacy rights, or wish to submit a privacy-related request, contact us.w