Project Development Log
Project Development Log
Embedded Files
Brief Description of the Project:
Brief Description of the Project:
"If using payable facilities on campus were more user-friendly..."
Our group proposed to enhance the payment and usage of the campus facilities, printers, air-conditioners, laundry, etc.
Goal
Need Finding
PoV: HKUST students need to access and pay for campus facilities quickly and easily because they have time-sensitive needs for them
Our target users are all HKUST students, especially hall residents
Services:
Payment for charging Student ID (SID) card
Printers
Air-Conditioners (Hall)
Laundry (Hall)
Ideation - Brainstorming
Mindmap
Mindmap
Problem Identifying
Survey Findings
Survey Findings
Charging & Payment via Application
Charging & Payment via Application
Availability & Status Checking
Check availability of washing/drying machines via the mobile app
Our Solution
Service Status
Service Status
Inspect different machine status
Washing / Laundry Machine
Printers
Online Charging w/ NFC
Online Charging w/ NFC
All-in-One SID card management system
Online transaction
NFC money top-up to SID card
Balance checking
Evaluation
Storyboard - Payment
Storyboard - Payment
This storyboard is to demonstrate how the user experience changes if our system is implemented:
No more card reader restriction
Convenient use of the SID card
Storyboard - Machine Status
Storyboard - Machine Status
This storyboard is to demonstrate how the user experience changes if our system is implemented:
Better time management
Contribution:
Brainstorm
Suggested and raised some issues and experience in using the facilities and services on the campus
Ideation and Solution
Researched on the current methods of Student ID card charging and service payment
Explore the causes and potential solution to printer status checking and Student ID card money transfer
Discussed and proposed the features in handling the payment for topping up money to Student ID card
Storyboard
Constructed a Storyboard to demonstrate how our mobile app changes the user experience of the Student ID card payment services
Reflection:
Lesson Learnt:
Consider the users first, not technology available
Usage of Ideation models
Analysing and extract the actual needs with different responses from the users
Combining the needs and the technologies / resources available to construct a user-friendly and feasible solution
Practicing in designing digital content with principles of multimodality
Skills involved:
Brainstorming and discussion on Miro
Storyboarding with Sketch pad and Photoshop
Presentation with Canva
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