Thank you for your interest in booking a session with Kemone Beauty!! Please take a moment to read the following information carefully before scheduling an appointment. When booking an appointment you are agreeing to all of these terms and conditions.
Booking Fee: To book an appointment a minimum of a non-refundable Retainer fee is required.Your appointment will not be reserved unless the booking fee is paid in full. The fee will be credited towards the total cost of your service and the remaining balance will be due in cash at the time that service is rendered. Please note that your booking fee is non-refundable but is transferable for up to 14 days of your original appointment date.
Early/Late appointments: For after hours & early bird appointments from before 8AM OR after 7PM there is an additional charge of $100. This is an add-on service.
Tardy Policy: Please be courteous and ensure that if you are receiving service to please arrive on time for your scheduled appointment. If you are going to be tardy, please notify me by phone as soon as possible. If client is more than 10 minutes late then his or her appointment will be cancelled and any appointment monies will NOT be refunded. We strive to ensure the timeline for client services is maintained. This policy seeks to protect those who are booked after your appointment who are on time.
Cancellation: You have 24 hrs from paying your non-refundable Retainer fee to cancel your appointment to receive full refund. Please provide notice via phone call or email to cancel and reschedule your appointment. Please be aware that after the 24 hour Grace period has passed you will forfeit ANY and ALL Retainer fees or payments made, NO EXCEPTIONS. In the event that you do need to cancel, your retainer can be transferred one time. If you do not reschedule within 14 days of your cancellation your retainer fee is lost. If cancellation is due to circumstances of the artist, a full refund of all monies/booking fees paid will be issued within 30 business days.
Travel Fee: All services are done in studio unless you specify that travel is needed at a different location. Travel fee costs may include but are not limited to a flat-rate travel fee, parking or valet, airfare & hotel accommodations (for travel outside of Colorado Springs, Co area).
Photo Release/ Use of Image: Kemone Beauty may ask to take before and after photos of services. These photographs will be used for promotional purposes ONLY. By booking your appointment, you authorize Kemone Beauty or any assistants to use your photos for their marketing purposes to include websites or social media.