1pm - 1:15pm Opening Talk
1:15pm - 1:40pm David Purdy, Palladio AI
The Double Life Cycle: How Games and Players Co-Evolve
1:40pm - 2:05pm Sang Su Lee, Thumbtack
Certifying What Helps Customer-Return Timing: A Screen-and-Confirm Test for Conditioning Signals, and Why Decay Is Nearly Enough
2:05pm - 2:30pm Iris (Nan) Wang, Databricks
Tradeoff-Aware Territory Design: A Multi-Objective Decision System for Enterprise Customer-to-Seller Allocation
2:30pm - 3:15pm. Contributed Talks
2:30pm: How AI Brand Recommendations Move Consumers on the Open Web | Michael Iannelli (Scrunch AI) and Alan Ai (Scrunch AI)
2:45pm: An Agentic Growth Engine for Customer Journey Optimization in a Two-Sided Services Marketplace
| Vineeth Loganathan (Thumbtack), Sang Su Lee (Thumbtack)
3:00pm: Causal Predictive Optimization and Generation for Business AI | Liyang Zhao, Olurotimi Seton (LinkedIn), Himadeep Reddivari, Suvendu Jena (LinkedIn), Shadow Zhao (Waymo), Rachit Kumar (LinkedIn) and Changshuai Wei (LinkedIn)
3:15pm - 3:45pm. Break and Poster Session
3:45pm - 4:15pm Contributed Talks
3:45pm CARRE: Counterfactual Action Retrieval and Reason Evaluation for Explainable Churn Prescription | Minjoo Kim (Hanyang University), Sangjin Park (Hanyang University) and Seunghwan Cho (Hanyang University)
4:00pm: When Offline Evaluation Misleads: A Diagnostic Protocol for Reward and Policy Selection in Delayed-Feedback Contextual Bandits | Sang Su Lee (Thumbtack), Vineeth Loganathan (Thumbtack), Shishir Dash (Thumbtack) and Vijay Raghavan (Thumbtack)
4:15pm - 5:00pm Panel Discussion