Privacy Policy
Last updated: November 12, 2025

This Privacy Policy for KC Disposal (“we,” “us,” or “our”) explains how and why we collect, use, and protect your personal information when you use our mobile application or services — KC Disposal. The app is designed to allow users to request waste collection services, track pickup requests, and access promotional deals.

By using KC Disposal, you agree to the collection and use of information in accordance with this policy.

Summary of Key Points

What information do we collect?
We collect basic personal details (like your name, email, address, and payment information) to process your waste collection requests, track your service history, and offer relevant deals.

Do we collect sensitive data?
No, we do not collect sensitive personal data.

Do we collect data from third parties?
No. We do not collect data from third-party sources.

Why do we process your data?
To provide waste collection services, offer promotional deals, track missed pickups, and manage billing and payments.

Do we share your data?
We do not sell or trade your data. We only share your information in specific circumstances outlined below.

How do we keep your data safe?
We use industry-standard security practices to protect your personal information.

1. Information We Collect

Personal Information You Provide:
When you register for our services or interact with KC Disposal, we may collect:

• Name
  
  

• Email address
  
  

• Phone number (optional)
  
  

• Delivery address for waste collection
  
  

• Payment details for service billing
  This information helps us provide and manage your waste collection service requests and billing.
  
  

Usage Data:
We may collect non-personally identifiable information on how you use the app, such as:

• The type of service requests you submit (e.g., residential, commercial, factory)
  
  

• Pickup request frequency
  
  

• Payment transactions
  This data is used to improve app performance, tailor your experience, and provide relevant deals.
  
  

We do not collect any location data unless necessary for your specific service request.

2. How We Use Your Information

We use your information to:

• Create and manage your user account
  
  

• Process and track waste collection requests
  
  

• Provide promotional offers and deals related to your waste collection services
  
  

• Track missed pickups and follow-up actions
  
  

• Manage billing and payments
  
  

• Respond to your customer support requests
  
  

• Send service-related notifications (e.g., missed pickups, schedule changes)
  
  

3. Legal Basis for Processing

We process your personal data only when:

• You provide your consent (e.g., when creating an account)
  
  

• It is necessary to fulfill a service request (e.g., scheduling a waste collection)
  
  

• It is necessary to comply with legal or regulatory requirements (e.g., tax or billing compliance)
  
  

4. Data Sharing and Disclosure

We do not share your personal information with third parties except for:

• When required by law (e.g., legal obligations, fraud detection, or compliance with governmental requests)
  
  

• In the event of a merger, acquisition, or sale of the company
  
  

• With service providers who assist in our operations (e.g., payment processors), but only to the extent necessary to fulfill services
  Your personal data is never sold or traded.
  
  

5. Data Retention

We retain your personal data only for as long as needed to provide you with services or to comply with legal obligations. If you delete your account, we will permanently delete your data within a reasonable timeframe.

6. Data Security

We use appropriate security measures, including encryption, firewalls, and secure access protocols, to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure. Please use the app in a secure environment to protect your personal information.

7. Children’s Privacy

KC Disposal is not intended for individuals under 18 years of age. We do not knowingly collect or store information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately so we can delete it.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• The right to access, update, or delete your personal data
  
  

• The right to withdraw consent for the processing of your personal data
  
  

• The right to request a copy of your data in a machine-readable format
  
  

You can exercise these rights by contacting us using the contact information below.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected by updating the “Last updated” date at the top of this page. By continuing to use the app, you accept any revised terms.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us:

KC Disposal
📧 Email: support@kcdisposal.com