PRIVACY POLICY
Last Updated: 27 August 2026
Kaziranga Hardware ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information when you use the Kaziranga Hardware mobile application.
1. INFORMATION WE COLLECT
When you use our application, we may collect the following information:
Personal Information
- Name
- Mobile phone number
- Email address, where provided
- Delivery address
- Saved addresses and related address information
Order Information
When you place an order, we may collect information such as:
- Products ordered
- Quantity and price
- Order details and order status
- Delivery information
- Payment method and transaction-related information
Location Information
If you choose to use location-based features, the application may access your device's location to help determine or select your delivery address.
We only access location information when the relevant feature is used or when you provide the required permission.
Device and Technical Information
We may receive limited technical information necessary to operate, maintain, secure, and improve the application, such as device-related information, application information, and technical logs.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
- Create and manage your customer account
- Process and manage your orders
- Deliver products to your selected address
- Calculate or determine applicable delivery charges
- Communicate with you about your orders
- Provide customer support
- Process payments through applicable payment service providers
- Send important notifications related to your account or orders
- Improve the application and our services
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable laws and legal requirements
3. PAYMENT INFORMATION
If you choose an online payment method, your payment may be processed through a third-party payment service provider.
We do not intend to store your complete debit card, credit card, UPI PIN, or other sensitive payment authentication credentials on our servers.
Payment-related information may be processed and handled by the applicable payment service provider according to its own privacy policy and security practices.
4. HOW WE SHARE YOUR INFORMATION
We do not sell or rent your personal information.
We may share information only when reasonably necessary to provide our services, including with:
- Payment service providers for processing payments
- Delivery or logistics service providers when required to fulfill an order
- Technology, hosting, database, or service providers that help us operate the application
- Government authorities or other parties when required by applicable law
- Other parties when necessary to protect our rights, users, property, or the security of our services
These service providers may process information only as necessary to provide the relevant services.
5. DATA STORAGE AND SECURITY
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or destruction.
However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.
6. DATA RETENTION
We retain personal information only for as long as reasonably necessary to provide our services, maintain order and transaction records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.
When information is no longer required, we may delete or anonymize it in accordance with applicable requirements.
7. YOUR RIGHTS AND CHOICES
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal or legitimate business requirements
- Withdraw permissions such as location access through your device settings
- Contact us regarding questions or concerns about the use of your information
You may also choose not to provide certain information. However, some information may be necessary to create an account, place an order, or provide delivery services.
8. ACCOUNT AND DATA DELETION
Customers can permanently delete their account directly from within the Kaziranga Hardware application.
When a customer chooses the account deletion option, the account and associated personal information will be deleted, subject to information that we are required or permitted to retain under applicable law, for example, transaction or order records that may need to be retained for legal, accounting, fraud-prevention, or dispute-resolution purposes.
Account deletion is permanent and cannot be undone. Customers should make sure they no longer need their account before confirming the deletion.
9. CHILDREN'S PRIVACY
Our application is intended for general users and is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
10. THIRD-PARTY SERVICES
Our application may use third-party services such as payment processing, hosting, databases, analytics, notifications, maps, location services, or other technology services.
These third-party services may process information according to their own terms and privacy policies.
We recommend that users review the privacy policies of relevant third-party service providers when applicable.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our application, services, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
12. CONTACT US
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Kaziranga Hardware through the contact information provided in the application or at our store.
Business Name: Kaziranga Hardware
Privacy Policy Last Updated: 27 August 2026