PRIVACY POLICY, TERMS & CONDITIONS

Kayakalp Mandir Sitamarhi – Multispeciality Nature Cure Hospital

Last Updated: [01/12/2022]

1. INTRODUCTION

This Privacy Policy and Terms & Conditions (“Agreement”) govern the use of services provided by Kayakalp Mandir Sitamarhi – Multispeciality Nature Cure Hospital (“Hospital”, “We”, “Us”, “Our”) across all modes, including offline, online consultations, telemedicine, mobile applications, and international services.

By accessing or using our services, you agree to be bound by this Agreement.

2. SCOPE OF SERVICES

We provide:

• Naturopathy, Yoga, and integrative healthcare services

• Online consultations (telemedicine)

• Offline treatments at our facility

• Health advice, therapies, and wellness programs

These services may be accessed globally, subject to local laws.

3. PRIVACY POLICY

3.1 Collection of Information

We may collect:

• Personal details (Name, Age, Gender, Contact Info)

• Medical history and health data

• Payment and billing information

• Device and usage data (for online services)

3.2 Use of Information

Your information is used for:

• Providing medical care and consultation

• Maintaining medical records

• Billing and payment processing

• Improving our services

• Legal and regulatory compliance

3.3 Data Storage & Security

• We implement reasonable security measures to protect your data

• However, no system is 100% secure, and we do not guarantee absolute security

• Data may be stored on cloud servers, including outside your country

3.4 Sharing of Information

We may share your data:

• With doctors, therapists, and staff involved in your care

• With legal/regulatory authorities if required (it is our sole choice to share or not, None can interrupt)

• With third-party service providers (payment gateways, IT services)

• IT MAY BE USED FOR ADVERTISEMENT PURPOSES WITH YOUR PRIOR CONCENT

We do not sell personal data.

3.5 Patient Consent

By using our services, you:

• Consent to collection and use of your data

• Authorize us to store and process your medical records

• If you are telling about your treatment in a video it is considered as  your prior consent about revealing your disease/treatment and authorized for publication.

4. TELEMEDICINE & ONLINE CONSULTATION TERMS

• Online consultation is advisory in nature and not a substitute for emergency care

• Diagnosis is based on information provided by the patient

• We are not liable for:

  • Incorrect or incomplete information provided by the patient

  • Technical failures or interruptions

• Patients must seek immediate local medical help in emergencies

5. TREATMENT DISCLAIMER

• Results of naturopathy, yoga, or alternative therapies may vary from person to person

• No guarantee of cure or specific results is provided

• Treatment plans are individualized and based on patient condition

• Patient must follow prescribed guidelines strictly

6. PAYMENT TERMS

• All services are chargeable unless explicitly stated otherwise

• Payments may be made via:

  • Cash

  • Online payment gateways

  • Bank transfer

6.1 Advance Payment

• Certain treatments/packages require advance payment

6.2 Refund Policy

• Fees once paid are non-refundable, except at our sole discretion

• No refund for:

  • Missed appointments

  • Partially used treatment packages

6.3 International Payments

• Patients are responsible for:

  • Currency conversion charges

  • Bank fees

  • Compliance with their local financial regulations

7. APPOINTMENTS & CANCELLATIONS

• Appointments must be scheduled in advance

• We reserve the right to:

  • Reschedule or cancel appointments

• Patients must inform cancellations in advance

• No-show appointments may be charged

8. PATIENT RESPONSIBILITIES

You agree to:

• Provide accurate and complete information

• Follow treatment instructions

• Not misuse or abuse services

• Respect hospital staff and policies

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

• The Hospital shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages

  • Treatment outcomes or lack thereof

  • Delays, interruptions, or technical issues

10. INTERNATIONAL USE

• Our services may be accessed globally

• Users are responsible for compliance with local laws and regulations

• We are not liable for any legal issues arising in foreign jurisdictions

11. INTELLECTUAL PROPERTY

• All content (logos, materials, treatment methods, website content) is our property

• Unauthorized use, reproduction, or distribution is prohibited

12. TERMINATION OF SERVICES

We reserve the right to:

• Refuse or terminate services

• Cancel access without prior notice
  If terms are violated or misuse is suspected

13. MODIFICATION OF TERMS

We reserve the absolute right to modify, update, or change this Privacy Policy and Terms & Conditions at any time without any prior notice.

Continued use of our services constitutes acceptance of the updated terms.

14. GOVERNING LAW & JURISDICTION

• This Agreement shall be governed by applicable laws of India

• Any disputes shall be subject to jurisdiction of courts in Sitamarhi, Bihar

15. CONTACT INFORMATION

Kayakalp Mandir Sitamarhi
Multispeciality Nature Cure Hospital
Email: kayakalpmandir@gmail.com
Phone: 7654421015

16. CONSENT DECLARATION

By availing our services (online or offline), you:

• Confirm that you have read and understood this Agreement

• Agree to all terms, conditions, and policies stated herein

End of Document