Contact Me!
Custom Order Contract for Kats Tastee Treats LLC
Custom Order Contract for Kats Tastee Treats LLC
Payment Options: Cash, PayPal, Square
**Final Payment is Cash at Pickup**
Deposit Required
Your order becomes reserved only when a 50% booking retainer is received. This is paid to reserve your date and is NON-REFUNDABLE in the event of a cancellation. Orders are first come first serve and I only do a limited number per week. However, if you need to change dates or move your pickup/delivery, please contact me and I'll be happy to make accommodating arrangements to the best of my ability.
Final Payment
The final balance is due upon pickup. Final payment is CASH ONLY upon pick up. If you place an order less than two weeks before the requested pickup/delivery date, the total amount is due immediately and your order will not be placed until payment is received. Orders will not be provided if final payment is not made.
Changes
Changes to your order: size, description, flavors, etc. will be accepted until 2 weeks prior to the scheduled pickup/delivery date. After that time period I cannot guarantee any changes.
Pickup
Once a pickup time is confirmed, I cannot guarantee my availability should you not arrive within a reasonable time window of 30 minutes. There will be $10 fee added for every 30 minutes that you are late and that will have to be paid before getting your order.
Delivery and Set-up
Delivery is a minimum of $25 within a 25 mile radius of Kats Tastee Treats. Greater distances will be charged accordingly. Unforeseen delays in transit are not grounds for a discount or refund.
Cancellation Policy
Orders cancelled prior to 14 days of the scheduled pickup/delivery date can be refunded up to 50% of any additional balance paid above the 50% retainer. The 50% retainer is non-refundable. Cancellations after the 14 day period will not be refunded. If something should occur to affect your scheduled pickup/delivery date, please contact me to discuss options. Communication is key! I will work hard to accommodate you.
Photography/Advertising
Kats Tastee Treats reserves the right to use any photographs of the finished product for promotion without compensation.
Allergy Disclaimer
My home is not allergen free. It contains milk, eggs, wheat, soybeans, peanuts, tree nuts, fish, and shellfish. I do completely sanitize my equipment and countertops prior to baking however, I cannot guarantee complete elimination of cross contamination and will not be responsible for any allergic reactions. Please advise anyone who will be consuming these products with allergies/sensitivities.
Disclaimer:
In the event of an emergency or an error in your delivery, please contact me immediately so I can fix the issue right away! If you are unhappy with your order for any reason, please contact me immediately and explain the situation. In the rare case that you are dissatisfied and would like a refund, you must call immediately so that arrangements can be made for your order to be returned. Without proof that you are indeed unhappy and will not be using the product, I will be unable to refund any portion of your payment.
I promise to do everything in my power to deliver you a product that exceeds your expectations. I will work with you to make sure you are completely satisfied and happy with your order. The inspiration and any ideas provided are presented as representations of the final product. The actual product may vary based on creative interpretation, stability, or structural integrity, while maintaining the cohesiveness of the overall look. Kats Tastee Treats cannot be held responsible for anything that should happen to your order once pickup or delivery is complete. Please note that direct sunlight and temperatures of 65 degrees and higher may have drastic and adverse effects on any of the baked goods I produce.
***By paying the booking retainer for this order you acknowledge that you have read and understand the information in this contract and, it is an act of signing this contract that is fully legal and binding.***
***The baked goods I produce do not contain the preservatives that baked goods purchased in a store contain. Therefore, any treats I make are best consumed within 4-6 days at room temperature (unless required to be refrigerated), within 7-10 days refrigerated, or within 3 months stored in an airtight container in the freezer.***
Email: katstasteetreats@gmail.com
Phone: (740)504-7833