E-Mail Etiquette in a Corporate World

Challenge: While many people compose e-mails in their everyday life, many do not know the proper etiquette for composing one in a more formal, or corporate setting.

Solution: Creation of an eLearning course to engage learners in identifying the Dos and Don'ts in composing corporate e-mails.

Result: Users realized mistakes they were making, were able to identify the Dos and Don'ts with accuracy and easily compose an e-mail for the corporate setting with no errors.