Refund and Return Policy
Refund and Return Policy
At Karkhana, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help. Please read our Refund and Return Policy for details.
At Karkhana, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help. Please read our Refund and Return Policy for details.
1. Returns
1. Returns
1.1 Eligibility: You have 7 days from the date of delivery to return an item.
1.1 Eligibility: You have 7 days from the date of delivery to return an item.
1.2 Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that are damaged, worn, or altered will not be accepted.
1.2 Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that are damaged, worn, or altered will not be accepted.
1.3 Non-Returnable Items: Certain items cannot be returned, including:
1.3 Non-Returnable Items: Certain items cannot be returned, including:
Gift cards
Gift cards
Sale items
Sale items
2. Return Process
2. Return Process
2.1 Initiate a Return: To start a return, please contact our customer service team at karkhana84@gmail.com with your order number and reason for return. We will provide you with instructions on how to return your item.
2.1 Initiate a Return: To start a return, please contact our customer service team at karkhana84@gmail.com with your order number and reason for return. We will provide you with instructions on how to return your item.
2.2 Shipping: You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
2.2 Shipping: You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
3. Refunds
3. Refunds
3.1 Processing: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
3.1 Processing: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
3.2 Late or Missing Refunds: If you havenβt received a refund yet, please check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted. If youβve done all of this and still have not received your refund, please contact us at karkhana84@gmail.comΒ
3.2 Late or Missing Refunds: If you havenβt received a refund yet, please check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted. If youβve done all of this and still have not received your refund, please contact us at karkhana84@gmail.comΒ
4. Exchanges
4. Exchanges
4.1 Eligibility: We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us atΒ karkhana84@gmail.com with your order number and details of the issue.
4.1 Eligibility: We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us atΒ karkhana84@gmail.com with your order number and details of the issue.
4.2 Shipping for Exchanges: Depending on your location, the time it may take for your exchanged product to reach you may vary.
4.2 Shipping for Exchanges: Depending on your location, the time it may take for your exchanged product to reach you may vary.
5. Contact Us
5. Contact Us