# Privacy Policy for Kalinga Material Mart & Services
**Effective Date:** February 28, 2026
**Last Updated:** February 28, 2026
## Introduction
Kalinga Material Mart & Services ("we", "our", or "us") operates the Kalinga Material Mart & Services mobile application (the "Service"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.
## 1. Information We Collect
### Personal Information
- **Account Information:** Name, email address, phone number
- **Profile Information:** User type (vendor/consumer), business details
- **Contact Information:** Business address, contact numbers
### Location Information
- **GPS Location:** We collect your device location to show nearby vendors and calculate distances
- **Address Information:** Business addresses for vendor listings
### Usage Information
- **App Activity:** Features used, time spent, interactions
- **Device Information:** Device type, operating system, app version
- **Log Data:** IP address, access times, error logs
### Communication Data
- **Support Communications:** Customer service interactions
- **Phone Communications:** Direct calls via device dialer (not through our platform)
## 2. How We Use Your Information
### Core App Functionality
- **Vendor Discovery:** Show nearby construction material vendors
- **Account Management:** Create and manage user accounts
- **Phone Communication:** Enable direct calling between vendors and consumers
- **Maps & Navigation:** Provide location-based services
### Service Improvement
- **Performance:** Monitor and improve app performance
- **Support:** Provide customer service and technical support
### Business Operations
- **Notifications:** Send important updates and messages via Firebase
- **Security:** Detect and prevent fraud and abuse
## 3. Information Sharing
### We Do Not Sell Personal Data
We never sell your personal information to third parties.
### Service Providers
We share data with trusted service providers:
- **Firebase (Google):** Database, authentication, messaging
- **Google Maps:** Location and mapping services
### Legal Requirements
We may disclose information if required by law or to:
- Comply with legal obligations
- Protect our rights and safety
- Prevent fraud or illegal activities
## 4. Data Security
### Protection Measures
- **Encryption:** Data encrypted in transit and at rest using Firebase security
- **Access Controls:** Limited employee access to personal data
- **Authentication:** Secure user authentication through Firebase
- **Monitoring:** Regular security monitoring and updates
### Third-Party Security
All our service providers (Firebase, Razorpay, Google Maps) maintain industry-standard security practices.
## 5. Data Retention
### Account Data
- **Active Accounts:** Data retained while account is active
- **Deleted Accounts:** Data deleted within 30 days of account deletion
- **Legal Requirements:** Some data may be retained longer if required by law
### Usage Data
- **Log Data:** Retained for 12 months for security purposes
## 6. Your Rights
### Access and Control
- **View Data:** Access your personal information through app settings
- **Update Information:** Modify your profile and business details
- **Delete Account:** Request account deletion through app or support
### Communication Preferences
- **Notifications:** Control notification settings in the app
- **Marketing:** Opt out of promotional communications
- **Support:** Contact us for data-related requests
## 7. Children's Privacy
Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
## 8. Location Services
### GPS Usage
- **Purpose:** Find nearby vendors, calculate distances
- **Permissions:** Requires explicit user consent
- **Control:** Can be disabled in device settings
### Data Sharing
- **Vendor Location:** Business addresses shared with users
- **User Location:** Not shared with other users unless explicitly consented
## 9. Third-Party Services
### Firebase (Google)
- **Purpose:** Database, authentication, messaging
- **Privacy Policy:** [Google Privacy Policy](https://policies.google.com/privacy)
### Google Maps
- **Purpose:** Location services and mapping
- **Privacy Policy:** [Google Privacy Policy](https://policies.google.com/privacy)
## 10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through:
- **In-app notifications**
- **Email notifications**
- **Updated date at the top of this policy**
## 11. Contact Information
### Data Protection Officer
**Email:** route.odisha@gmail.com
**Phone:** +91-6712960072
**Address:** Odisha, India
### Support Team
For questions about this Privacy Policy or our data practices:
- **Email:** route.odisha@gmail.com
- **Phone:** +91-6712960072
- **In-app:** Contact support through the app settings
## 12. Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes will be resolved in the courts of Odisha, India.
## 13. Consent
By using Kalinga Material Mart & Services, you consent to the collection and use of information as outlined in this Privacy Policy.
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**Kalinga Material Mart & Services**
**Last Updated:** February 28, 2026
**Version:** 1.0