Effective Date: June 8, 2025
At Kabar Pothay Hajj & Umrah, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Android app.
We collect various types of information to provide and improve our services:
A. User Registration (for Marketing)
Name
Mobile Number
Purpose: Used solely for marketing communication. No login is required. Consent is obtained before use.
B. Muallim Registration Form
We collect the following from Muallim applicants:
Personal Details: Name, Mobile Number, WhatsApp Number, Email, Father's Name, Date & Place of Birth
Documents: NID Image, Visa Copy Image, Profile Image
Travel History: First and Last Travel Dates
Professional Info: Years of Experience, Education, Service Agency Name, Profession
Address: Permanent, Current, and Other Addresses (excluding holding numbers)
Purpose: Some data is used for verification/security, and some is publicly displayed to build trust in Muallims.
Visible to All Users:
Name
Father’s Name
Date & Place of Birth
Visa Copy Images (for experience verification)
Profile Image
Years of Experience
Educational Status
Service Provider Agency Name
Profession
Current, Permanent, and Other Addresses (without holding numbers)
C. Air Ticket Booking Form
From & To Locations
Travel Date
Number of Persons
Ticket Type
D. Hotel Booking Form
Desired Hotel Area
Distance from Makkah/Madina
Check-In/Out Dates
Equivalent Hotel Type
E. Custom Package Form
Total Travelers (Male, Female, Minors)
Duration of Stay: Total, in Makkah, and in Madinah
Distance & Area Preferences
Ticket Type
Room Sharing Info
Interest in Historical Sites
F. Muallim Package Registration (External Form)
Same as the Custom Package Form, targeted at Muallims.
G. Location Data
Used for Qiblah Compass functionality
Used to show nearby masjids using Google Maps (in WebView)
H. Third-Party Content
Redirected services:
Live Feed: https://makkahlive.net/makkahlive.aspx
Ticketing: https://flightexpert.com, https://skyscanner.net
Hotel Booking: https://booking.com, https://trip.com
Google map: https://www.google.com/maps
These services may use cookies or tracking technologies. Please refer to their privacy policies for details.
I. Analytics
We use Firebase Analytics to collect anonymized usage data (device info, session times, crash reports) to improve app performance and usability. Firebase may use the Advertising ID per its own privacy policy.
We use your data to:
Provide and manage services (ticketing, booking, registration)
Facilitate communication (especially for Muallim services)
Improve app performance via analytics
Ensure user safety and regulatory compliance
We do not sell or rent your personal data. Your information may be shared with:
Service Providers (e.g., hotels, airlines, agencies) only to process submitted forms
Legal Authorities as required by law
Firebase for analytics and app performance monitoring
We use appropriate technical and organizational security measures to protect your data. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
We retain personal information only as long as necessary to provide services or meet legal obligations. After this, we delete or anonymize your data.
You have the right to:
Request access to your personal data
Request correction or deletion
Withdraw consent for marketing communications at any time
To exercise your rights, contact us at:
Email: kabarpothay@gmail.com
Phone: +880 1728-130003
Our app is not intended for users under the age of 18. We do not knowingly collect personal data from children. If we learn we have inadvertently collected data from a child, we will delete it immediately.
Our app contains links to third-party websites or embeds content (like Kaaba Live Feed). These sites may collect data using cookies or tracking. We do not control and are not responsible for their privacy practices.
We disclose our data collection and usage practices through the Google Play Data Safety Section, which is kept up to date and consistent with this Privacy Policy.
We may update this Privacy Policy periodically. Any changes will be reflected by the updated June 8, 2025 above. We encourage you to review this policy regularly.
If you have any questions or concerns, feel free to contact us:
Kabar Pothay Hajj & Umrah Support
Email: kabarpothay@gmail.com
Phone: +880 1728-130003