1. Establish an Arrival Target Time via text ("ARV 10a") to 847.749.1919 or call.
2. Text "20" to 847.749.1919 approximately 20 minutes prior to the actual arrival. If missing the target time by more than 15 minutes, be prepared to wait up to 10 minutes once arrived. Re-advise "20" or re-establish a new arrival time if necessary.
3. Advise Arrival via text or call & wait on the street. PLEASE DO NOT get out of the vehicle. One can never predict if another dog is being walked close by or worse yet, a dog is off leash in the neighborhood. This requirement is for everyone's safety.
Note: Since arriving friends are usually excited, it is best to get them to the yard ASAP. A quick transition is a safe transition to the yard. The dog(s) will exit/enter through the back seat on the passenger side or through the back hatch door. If neither of those options are available, the exit/entry will be through the front passenger side of the vehicle provided there is no occupant in that spot. Back hatch door is not an option if there is anxiety or flight risk.
All food/medications & treats should be in a sealed plastic bag or secure tub.
Current 'Forms' are required unless the visit was booked through Rover.com.
No need to bring beds or bowls as all the comforts of home are here. In cases of anxiety, a personal blanket, bed, kennel & comfort item may be needed.
When making plans for an overnight visit, try to avoid arrival or departure during the prime daycare ARV/DPT times on weekdays 7:30a-9:30a & 4:30p-6:30p. Please read ARV/DPT Instructions.
Overnight Visits
M-F preferred arrival/departure times.
11:30 a.m.
1:30 p.m.
3:30 p.m.
7:30 p.m.
Weekend
11:00 a.m.
4:00 p.m.
Federal Holidays
Appointment Only
Two-Night Minimum Fee is required during 'Holiday Periods' & Three-Nights during 'Spring Break Weeks.'
No Arrivals or Departures
New Years Day
July 4rth
Thanksgiving Day
Christmas Day
Day Visits / Play Dates
M-F preferred arrival/departure scheduling periods.
7:30 a.m. - 9:30 a.m.
11:30 a.m.
4:30 p.m. - 6:30 p.m.
Daycare is not available on the weekends and would have to be scheduled as an overnight visit.
Arrivals & Departures are not available on weekends until 11a because of the staging, transporting and participation in the rescue adoption events. The best ARV/DPT target times are 11a & 4p on the weekend. Other times may work in special circumstances like catching a flight or accommodating a work schedule and are by appointment.
No Arrivals or Departures
New Years Day
July 4rth
Thanksgiving Day
Christmas Day
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