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Privacy Policy for Jyotisika App
Privacy Policy for Jyotisika App
Last Updated: 28/11/2025
Jyotisika (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your information through our mobile application (“App”) and associated services.
1. Eligibility
1. Eligibility
Our services are only available to users above the age of 18. If we learn that we have collected data from a minor, we will delete such information immediately.
2. Information We Collect
2. Information We Collect
A. User Information
During registration, we collect the following details:
Name
Mobile Number (verified via OTP)
Gender
Date of Birth
Purpose of collection:
To create and verify your account
To allow access to astrology-related services such as chat, video/audio calls
To enable wallet transactions and product purchases
To deliver physical products (if ordered)
Usage without login
Users can access limited services without creating an account:
Free Kundali
Kundali Matching
Panchang
Mob Pooja
Festival Information
3. Location Data
3. Location Data
We collect location-related information as follows:
Current Address during registration, used for identity verification and product delivery
Place of Birth to generate accurate astrological charts (Free Kundali, Kundali Matching, KP Astrology, Panchang)
We do not collect real-time GPS location.
All location information is manually entered by the user.
We do not share location data with third parties except delivery partners when physical products are ordered.
4. Payment Information
4. Payment Information
Users can add money to their wallet using Razorpay.
Payment methods include:
Debit/Credit Cards
UPI
Net Banking
Payments are required for paid services such as chat, call, video call, and puja booking.
We do not store any sensitive card or banking information. All payments are securely processed by Razorpay.
5. Permissions Used
5. Permissions Used
Permission Purpose
Microphone: To enable in-app voice and video calling
File/Media :To upload or download documents and reports
6. How We Use Your Data
6. How We Use Your Data
We use your information to:
Verify your identity
Provide and personalize app services
Facilitate payments, chats, and other services
Respond to support queries
Ensure security and prevent misuse
Generate analytics and performance reports
7. Data Retention
7. Data Retention
We retain your data only as long as necessary to provide services. Upon account deletion, we will securely remove your data within a reasonable timeframe.
8. User Rights
8. User Rights
You may:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your account and associated data
To exercise your rights, email us at: jyotisika.sspl@gmail.com
9. Account Cancellation
9. Account Cancellation
Users who no longer wish to use our services can request account cancellation through the Contact Us page. We will process the request promptly.
10. Data Sharing
10. Data Sharing
We do not sell or share your personal data with any third parties except:
Razorpay for secure payment processing
Analytics providers (Firebase Analytics) to improve app performance
11. Data Security
11. Data Security
We implement strict security measures including:
OTP-based login
Encrypted data transfer
Role-based access controls
Secure review of documents when required
12. Google Firebase Analytics (Data Collection Update)
12. Google Firebase Analytics (Data Collection Update)
Our app uses Google Firebase Analytics. Firebase may use the Google Advertising ID (AD_ID) for analytics and fraud prevention.
We do not use AD_ID for personalized advertising.
13. Advertising ID and Analytics
13. Advertising ID and Analytics
We use analytics services such as Google Analytics / Firebase Analytics to understand how users interact with our app and to improve features, performance, and user experience.
These services may use the Google Advertising ID (AD_ID) for:
Measuring app usage and performance
Attribution and analytics
Preventing fraud and abuse
Understanding user engagement patterns
We do NOT:
Use the Advertising ID for personalized advertising
Track users across other apps or websites
Share the Advertising ID with any third parties other than analytics services that help improve the Jyotisika app
Users can reset or disable the Advertising ID at any time:
Android Settings → Privacy → Ads → Reset Advertising ID
14. Changes to This Policy
14. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted in the App or on our website.
15. Contact
15. Contact
For any questions, feedback, or issues, contact us at:
📧 jyotisika.sspl@gmail.com
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