Privacy Policy

Effective Date: August 1, 2026

Welcome to JustOrder.

Your privacy is important to us. This Privacy Policy explains how JustOrder ("we," "our," or "us") collects, uses, stores, and protects your information when you use our mobile application.

1. Information We Collect

Personal Information

When you use JustOrder, we may collect:

• Full Name

• Email Address

• Mobile Number

• Delivery Address

• Account Information

• Profile Picture (optional)

Order Information

We collect information related to your orders, including:

• Restaurant selected

• Ordered items

• Payment method

• Delivery preferences

• Order history

Device Information

We may automatically collect:

• Device model

• Operating System

• App version

• Device identifiers

• IP Address

• Crash logs

• Performance information

Location Information

With your permission, JustOrder may access your device's location to:

• Display nearby restaurants

• Estimate delivery time

• Improve delivery accuracy

Location access is optional and can be disabled through your device settings.

2. How We Use Your Information

We use collected information to:

• Create and manage your account.

• Process food and drink orders.

• Deliver products to your address.

• Process payments.

• Provide customer support.

• Improve app performance.

• Send order updates.

• Send promotional offers (where permitted).

• Prevent fraud and misuse.

• Comply with legal obligations.

3. Sharing Your Information

We may share your information only with:

• Restaurant partners

• Delivery partners

• Payment service providers

• Cloud hosting providers

• Customer support providers

• Legal authorities when required by law

We do not sell your personal information.

4. Payment Information

Payments are processed through secure third-party payment providers. JustOrder does not store your complete debit card, credit card, or banking information on its servers.

5. Data Security

We use reasonable administrative, technical, and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage method is completely secure.

6. Data Retention

We retain your information only as long as necessary to:

• Provide our services

• Complete transactions

• Resolve disputes

• Meet legal obligations

• Enforce our agreements

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Delete your account.

• Request deletion of your data.

• Withdraw consent for certain permissions.

• Contact us regarding privacy concerns.

8. Children's Privacy

JustOrder is not intended for children under the age required by applicable law to use the service independently. We do not knowingly collect personal information from children without appropriate authorization where required.

9. Permissions Used

The app may request the following permissions:

• Internet

• Location

• Camera (optional)

• Storage/Photos (optional)

• Notifications

• Phone (optional)

Permissions are used only for features that require them.

10. Third-Party Services

JustOrder may use trusted third-party services including:

• Payment Gateways

• Push Notification Services

• Analytics Services

• Cloud Hosting Providers

• Maps and Location Services

These providers process information according to their own privacy policies.

11. Account Deletion

Users may request account deletion by contacting us via email.

After verification, we will delete or anonymize your personal information unless we are legally required to retain certain records.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the app or on our official website. Continued use of the app after changes indicates acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

App Name: JustOrder

Email: munishmandla@justorders.in

By using JustOrder, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.