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Our Target Audience
Our Target Audience
We want Justice Chamber to reach college students and other people who are at a point in their life where learning about justice theory will have an impact.
We also want to reach people who want to think critically about AI and its usefulness for having dialogue on morally complex issues.
To best reach our target users, we decided to create an exhibit that could be displayed in a college, museum, cultural institution, or organization focused on education, AI ethics, social justice, or HCI topics.
We Spoke to Users and Field Experts:
Insight 1:
Insight 1:
People of color want to celebrate their culture, but when it’s filtered through dominant white culture, they feel unsafe or misrepresented. They wish to see their culture celebrated in an authentic reflection of their experiences.
Guiding Question 1:
How do we, as creators, make an authentic and immersive exhibit that is respectful of the various life experiences that users may have?
Insight 2:
Insight 2:
People believe they can identify injustice reliably, but find it easier to identify it in others’ experiences compared to their own. Privilege makes critiquing injustice much simpler than locating ourselves within it.
Guiding Question 2:
How do we, as creators, penetrate the shield of privilege that our users may have and potentially give them a new point of view on their experiences?
Our Design Values
Core Design Values:
We want to create an intuitive and engaging conversational interface where interaction with justice theories is simple on the surface, but can have unexpected depth that is worth discussing with others.
We also want to spur discussion about the usefulness of AI with these sensitive topics.
How Design Values are Reflected:
The UI is a simple set of buttons and users can ask the chatbots anything and they will respond from their point of view. There is a feature for building a chatbot with an understanding of justice from your personal experiences that can be made to interact with the other chatbots.
Potential Tensions:
Making a simple and engaging interface is a complex task, especially when considering a dimension of unexpected depth.
We also have no surefire way to have users discuss their thoughts amongst themselves after interacting with our exhibit.
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