Effective Date: 4 November 2026
Last Updated: 4 November 2026
Welcome to JusLIVE ("JusLIVE", "we", "our", or "us").
JusLIVE is a social communication and live video-calling platform that allows users to connect, interact and communicate with other people through online video calls and related social features.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, disclose and protect your information when you access or use our mobile application, website and related services (collectively, the "Platform").
This Privacy Policy applies to users worldwide, including users located in India, the European Economic Area (EEA), the United Kingdom, the United States and other jurisdictions.
By accessing or using JusLIVE, you acknowledge that you have read this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue using the Platform.
2. Age Restrictions and Children's Privacy
2.1 Adults Only 18+ Platform
JusLIVE is intended exclusively for adults.
You must be at least 18 years old, or the higher minimum age required by the laws of your country or region, to register for or use JusLIVE.
JusLIVE is not designed for, directed towards, or intended to be used by children or individuals under the applicable minimum age.
We do not knowingly collect personal information from children.
2.2 Age Verification and Protection
We may use age-screening, age-verification or other appropriate age-assurance measures to determine whether a user meets the minimum age requirement.
We may request additional information or verification where reasonably necessary to confirm a user's age or investigate suspected underage use.
If we discover that an account belongs to a person who does not meet the applicable minimum age requirement, we may:
Immediately restrict or suspend the account.
Disable access to video calls and social features.
Remove the account and associated personal information, subject to applicable legal obligations.
Take appropriate steps to protect the affected individual.
Report suspected child exploitation or abuse to the appropriate authorities or child-safety organisations where legally required or appropriate.
2.3 Child Sexual Abuse and Exploitation (CSAE)
JusLIVE strictly prohibits child sexual abuse and exploitation.
The following activities are prohibited:
Child sexual abuse material (CSAM).
Sexual exploitation or sexualisation of minors.
Grooming, solicitation or inappropriate communication with minors.
Sextortion, blackmail or threats involving minors.
Trafficking, exploitation or solicitation of children.
Sharing, requesting, creating or distributing sexual images involving minors.
Any attempt to arrange sexual contact with a minor.
We may investigate reports, preserve relevant information where legally permitted or required, remove violating content, suspend or terminate accounts and report confirmed or suspected illegal activity to the appropriate authorities.
JusLIVE maintains child-safety reporting and enforcement procedures and provides a designated child-safety contact.
Child Safety Contact: csc@apexledger.com
2.4 No Parental Consent Alternative
JusLIVE is an adult-only service. Parental or guardian consent does not permit an underage individual to access the Platform.
3. Information We Collect
We collect information that you provide directly, information generated through your use of the Platform, and certain information obtained automatically from your device or service providers.
The information collected depends on the features you use and the permissions you grant.
3.1 Account and Registration Information
When you register or create an account, we may collect:
Name or display name.
Username or account ID.
Email address.
Mobile number, if registration by phone is supported.
Date of birth or age information.
Gender, if provided.
Profile photograph or avatar.
Login credentials or authentication tokens.
Account preferences and settings.
You may voluntarily provide additional information for your profile, including:
Profile photographs.
Personal introduction or biography.
Gender preferences.
Language preferences.
Country or general location.
Other profile details that you choose to share.
Information displayed on your profile may be visible to other JusLIVE users, depending on your privacy settings and the Platform's functionality.
Please avoid sharing sensitive personal information publicly.
3.3 Camera and Microphone Information
JusLIVE may request permission to access your device's camera and microphone to provide live video and audio communication.
We use these permissions to:
Enable live video calls.
Transmit audio and video during calls.
Allow users to communicate with one another.
Provide relevant video communication features.
Camera and microphone permissions are used only when required for the relevant functionality and subject to your device settings.
Live video and audio: Video and audio may be transmitted through our technology infrastructure and third-party communication service providers to establish and maintain calls.
We do not intentionally record or permanently store live video or audio conversations by default. If any recording, moderation capture or other processing is introduced, we will disclose the relevant practices and obtain any consent or legal authorisation required before implementing it.
3.4 Device and Technical Information
We may automatically collect certain technical information, including:
IP address.
Device model and manufacturer.
Operating system and version.
Application version.
Device identifiers, where permitted.
Language and regional settings.
Network and connectivity information.
Screen resolution and device configuration.
Crash reports, diagnostic logs and performance information.
We use this information to maintain the Platform, troubleshoot technical issues, protect accounts and improve service performance.
3.5 Usage and Activity Information
We may collect information about how you interact with JusLIVE, including:
Registration and login activity.
Video call initiation and termination.
Call duration and timestamps.
Random matching activity.
User preferences.
Account settings.
Reports, blocks and moderation actions.
Feature usage and application interactions.
This information helps us operate the Platform, improve user experience and investigate complaints or violations.
3.6 Call History and Metadata
We may maintain limited call-related information, such as:
Call metadata may be used to investigate complaints, enforce our policies, detect fraud, maintain service quality and protect users.
Call metadata is not the same as recording the actual video or audio conversation.
3.7 Messages and Communications
If JusLIVE provides messaging, chat or other communication features, we may process the information necessary to deliver and operate those features.
Depending on the technical design, this may include message content, timestamps, delivery status, recipient information and related metadata.
We will disclose whether messages are stored, encrypted, reviewed or retained according to the actual messaging functionality.
We may collect approximate location information derived from your IP address or other permitted device information.
If a location-based feature requires precise location access, we will request your permission before accessing it.
We may use location information to:
Provide location-related functionality.
Improve matching and recommendations.
Detect suspicious activity.
Support fraud prevention and security.
Comply with applicable legal obligations.
You may control location permissions through your device settings.
If JusLIVE offers subscriptions, premium features, virtual items or in-app purchases, payment transactions may be processed through third-party payment providers, Google Play or Apple.
We may receive limited transaction information, such as:
We do not intend to collect or store complete payment card details unless a specific payment feature requires it and appropriate safeguards are implemented.
3.10 Information From Third Parties
We may receive information from third-party services where you choose to use them, such as:
Google Sign-In or other authentication providers.
Analytics providers.
Advertising networks.
Payment service providers.
Fraud-prevention services.
Video communication infrastructure providers.
The information received depends on the service, your settings and the permissions you grant.
4. User-Generated Content (UGC)
JusLIVE may allow users to create, upload, display, transmit or share content through the Platform.
User-Generated Content may include:
Profile photographs.
Usernames and biographies.
Profile descriptions.
Text messages and comments, where available.
Images, videos and other uploaded media, where available.
Content shared during supported social interactions.
User reports and complaints.
You remain responsible for the content you create, upload, transmit or share.
We may use human moderation, automated tools, user reports and other appropriate safety measures to identify and address content that violates our policies.
These measures may include:
Reviewing reported accounts or content.
Investigating complaints.
Removing prohibited content.
Restricting access to certain features.
Suspending or permanently terminating accounts.
Taking appropriate action against abusive users.
4.2 Prohibited User-Generated Content
Users must not create, upload, share or distribute:
Child sexual abuse material or content exploiting minors.
Pornographic or sexually explicit content.
Nudity or sexually suggestive content prohibited by our rules.
Non-consensual intimate images or videos.
Sexual harassment or unwanted sexual solicitation.
Threats, bullying, harassment or intimidation.
Hate speech or discriminatory material.
Violent, graphic or otherwise harmful content.
Fraudulent, deceptive or impersonating content.
Content promoting illegal activities.
Copyright-infringing or unlawfully obtained material.
Content intended to exploit, blackmail or harm another person.
4.3 Reporting and Blocking
Users can report inappropriate behaviour, content or accounts through available in-app reporting mechanisms.
Users may also block other users to prevent unwanted interactions.
Reports may be reviewed by our moderation or safety teams. We may retain relevant information for investigating complaints, enforcing policies and complying with legal requirements.
4.4 User Content and Privacy
Content shared with other users may be visible, captured, recorded or redistributed by recipients.
You should not share personal, financial, confidential or sensitive information during video calls or through other Platform features unless you are comfortable with the associated risks.
JusLIVE cannot guarantee that another user will respect your privacy or refrain from recording content using an external device.
5. Adult Content and User Safety Policy
JusLIVE is an adult-only communication platform. However, being an adult does not grant permission to upload or distribute prohibited sexual or harmful content.
The following activities are prohibited:
Pornographic or sexually explicit broadcasts.
Sexual exploitation or solicitation.
Non-consensual nudity or intimate content.
Sexual harassment or unwanted sexual advances.
Sharing intimate images without consent.
Sexual blackmail, extortion or coercion.
Human trafficking or exploitation.
Fraudulent requests for money or financial benefits.
Any activity involving minors or suspected child exploitation.
Users who violate these rules may face content removal, account restrictions, suspension or permanent termination.
Where required, we may report unlawful activities to relevant law enforcement or regulatory authorities.
6. How We Use Your Information
We may use your personal information for the following purposes:
To create, maintain and authenticate user accounts.
To provide live video communication and social features.
To facilitate random user matching and connections.
To manage user profiles and preferences.
To provide customer support.
To investigate complaints and user reports.
To detect and prevent fraud, spam, abuse and illegal activities.
To enforce our Terms of Service and Community Guidelines.
To verify age and enforce our adult-only access restrictions.
To improve application performance and reliability.
To analyse usage trends and develop new features.
To process payments and manage subscriptions, where applicable.
To provide relevant notifications and service announcements.
To deliver advertising, where permitted by law and your preferences.
To comply with applicable laws, regulations and legal requests.
To protect the rights, safety and security of JusLIVE, our users and the public.
7. Legal Bases for Processing – GDPR
For users located in the European Economic Area (EEA) and the United Kingdom, we process personal information under one or more of the following legal bases:
Consent: Where you have voluntarily agreed to specific processing, such as optional permissions or certain advertising technologies.
Contractual necessity: Where processing is necessary to create your account and provide the services you request.
Legitimate interests: Where processing is necessary for legitimate purposes such as platform security, fraud prevention, service improvement and enforcing our policies, provided your rights do not override those interests.
Legal obligations: Where processing is necessary to comply with applicable laws, regulatory requirements or lawful requests.
Vital interests: Where processing is necessary to protect someone's life or physical safety in an emergency.
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing performed before withdrawal.
8. How We Share Your Information
We do not sell your personal information as consideration for money.
However, we may share certain information with the following categories of recipients where necessary:
We may share information with trusted third-party service providers who help us operate JusLIVE, including:
Cloud hosting and database providers.
Authentication and account management providers.
Video and audio communication providers.
Analytics and crash-reporting providers.
Customer support providers.
Fraud prevention and security providers.
Payment processing providers.
Advertising and attribution providers.
These providers may process information on our behalf under appropriate contractual arrangements.
Certain profile information, such as your display name, photograph and other details you choose to make available, may be visible to other users.
Information transmitted during a video call is made available to the other participant as part of the communication service.
8.3 Legal and Regulatory Authorities
We may disclose information where reasonably necessary to:
Comply with applicable laws or court orders.
Respond to lawful government requests.
Investigate suspected illegal activity.
Protect children and vulnerable individuals.
Prevent fraud, exploitation or security threats.
Protect our users, employees or legal rights.
If JusLIVE undergoes a merger, acquisition, restructuring, financing or sale of assets, personal information may be transferred as part of that transaction, subject to applicable privacy laws.
8.5 Advertising and Analytics Partners
Where applicable, we may share limited technical, device, advertising or usage information with advertising and analytics partners to measure performance, prevent advertising fraud and provide advertising services.
Advertising practices will be subject to applicable consent requirements and available opt-out mechanisms.
9. International Data Transfers
JusLIVE may operate globally and use service providers located in different countries.
As a result, your information may be transferred to, stored or processed in countries outside your country of residence, including countries that may have different data protection laws.
Where required by applicable law, we implement appropriate safeguards for international data transfers, including:
Adequacy decisions.
Standard Contractual Clauses.
Other legally recognised transfer mechanisms.
Appropriate contractual and technical safeguards.
For EEA and UK users, we will take the steps required by applicable data protection legislation before transferring personal information internationally.
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Our retention practices may include:
Information
Retention purpose
Account information
While the account remains active and for a limited period afterward
Profile information
Until removed by the user or account deletion
Call metadata
For service operations, complaints and security investigations under our retention schedule
Technical logs
For troubleshooting, fraud prevention and security
User reports
For moderation, safety and legal purposes
Payment records
As required by financial and tax laws
Support communications
For handling and resolving user requests
Deleted account information
Until deletion is completed, subject to lawful exceptions and backup cycles
We may retain limited information after account deletion where necessary to comply with legal obligations, prevent fraud, enforce our policies, resolve disputes or protect users.
When information is no longer required, we will delete, anonymise or securely dispose of it in accordance with applicable law and our retention procedures.
11. Account Deletion and Data Deletion
You may request deletion of your JusLIVE account and associated personal information.
You can request account deletion through the account settings or the account deletion facility made available within the application.
You may also submit a deletion request through:
Email: support@apexledger.com
When we receive a valid deletion request, we will:
Verify the request where reasonably necessary.
Delete or anonymise personal information associated with your account.
Remove profile information and user-generated content where applicable.
Delete associated account data from our active systems, subject to legal exceptions.
Instruct relevant service providers to delete data where required by applicable law and our contractual arrangements.
Some information may be retained where required by law or necessary for legitimate security, fraud prevention or legal purposes.
Account deletion may not immediately remove information already shared with other users or independently saved by them.
Depending on your country or region, you may have the following rights:
Right to access your personal information.
Right to correct inaccurate or incomplete information.
Right to request deletion of personal information.
Right to restrict certain processing.
Right to object to certain processing.
Right to data portability.
Right to withdraw consent.
Right to opt out of certain targeted advertising or data sharing.
Right to complain to a relevant data protection authority.
Right not to be discriminated against for exercising applicable privacy rights.
12.1 European Economic Area and United Kingdom
Users in the EEA and UK may exercise their rights under the GDPR or UK GDPR, including access, rectification, erasure, restriction, portability and objection rights, as applicable.
You may also lodge a complaint with your local data protection supervisory authority.
Depending on the state in which you reside, you may have rights under applicable US state privacy laws, including rights to access, correct, delete and obtain copies of certain personal information.
You may also have the right to opt out of certain forms of targeted advertising, sale or sharing of personal information where applicable.
JusLIVE will process verified requests in accordance with applicable state law.
Users in India may exercise applicable rights under India's Digital Personal Data Protection Act, 2023, and rules and other applicable laws, including rights to access information about processing, correction, erasure, grievance redressal and nomination, where applicable.
You may submit a privacy request through our designated contact details.
12.4 How to Exercise Your Rights
To exercise your privacy rights, contact:
Privacy Support: pp@apexledger.com
Please include your registered email address or account ID and clearly describe your request.
We may request reasonable information to verify your identity before processing your request.
We implement reasonable technical and organisational security measures designed to protect personal information against:
Unauthorised access.
Accidental loss.
Misuse.
Disclosure.
Alteration.
Destruction.
Fraudulent activity.
Security measures may include access controls, encryption where appropriate, secure authentication, monitoring, restricted employee access and secure infrastructure.
However, no internet-based service or electronic storage system can guarantee absolute security.
You are responsible for keeping your login credentials confidential and notifying us if you suspect unauthorised access to your account.
14. Cookies, SDKs and Similar Technologies
JusLIVE and its service providers may use cookies, software development kits (SDKs), pixels and similar technologies to:
Operate application functionality.
Understand application performance.
Analyse user interactions.
Detect fraud and abuse.
Measure advertising effectiveness.
Improve the user experience.
Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.
You may control certain tracking and advertising preferences through your device settings or available application settings.
15. Advertising and Marketing
JusLIVE may display advertisements or provide promotional content through third-party advertising networks.
Advertising partners may process certain information, including device information, advertising identifiers and app interaction data, subject to applicable law and user consent requirements.
Where required, users will be provided with appropriate choices to control personalised advertising.
You may opt out of certain forms of interest-based advertising through your device settings or available privacy controls.
We do not knowingly direct personalised advertising to children because JusLIVE is an adult-only platform.
16. Third-Party Services and Links
JusLIVE may integrate third-party services or contain links to external websites.
These services may have their own privacy policies and data-handling practices.
We do not control the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
17. User Safety, Reporting and Moderation
We are committed to providing a safer environment for users.
Users may report:
Inappropriate or abusive behaviour.
Harassment and bullying.
Fake or impersonating profiles.
Fraudulent activity.
Sexual exploitation.
Suspicious or illegal conduct.
Any suspected child-safety violation.
We may review reports and relevant account or technical information to investigate potential violations.
Depending on the circumstances, we may remove content, restrict functionality, suspend or permanently terminate accounts, and cooperate with relevant authorities where legally appropriate.
We may also preserve relevant information when necessary for investigations or legal compliance.
18. Automated Processing and Recommendations
JusLIVE may use automated systems to support random matching, user preferences, service recommendations, fraud prevention and platform security.
These systems may analyse limited profile, technical and usage information to provide relevant functionality.
Where applicable law grants you rights relating to automated decision-making or profiling, you may contact us to exercise those rights.
Some browsers and devices provide Do Not Track settings.
Because there is no universally accepted interpretation of Do Not Track signals, our Platform may not respond to all such signals.
Where required by applicable law, we will honour recognised privacy preference signals and opt-out requests.
20. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations or privacy practices.
When we make material changes, we may notify users through the application, email or other appropriate communication methods.
The updated policy will be published with a revised Last Updated date.
We encourage users to review this Privacy Policy periodically.
If you have questions, concerns, complaints or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Application Name: JusLIVE
Legal Company / Data Controller: APEX LEDGER GLOBAL LLC
Privacy Support Email: pp@apexledger.com
Child Safety Contact: csc@apexledger.com
We will review privacy-related requests and respond within the timeframes required by applicable law.
End of Privacy Policy.