The purpose of our site is to provide you, as a user of our site and/or a prospective, current or former customer, with information about our venues, the different crazy golf courses we offer and the food and drink options available at our venues. We also link to a third party website which allows you to buy tickets for our venues.
This Privacy Policy is designed to give you information about how we obtain and process your personal data in connection with your use of our site and Wi-Fi network, when at our venues and/or when you purchase goods and services from us. We are responsible for deciding how we hold and use personal information about you. We are committed to protecting and respecting your privacy and ensuring that personal and sensitive information is gathered in compliance with this Privacy Policy.
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Please read this Privacy Policy carefully (together with our Cookies Policy). From time to time we may also issue other privacy or fair processing notices to you relating to the way in which we collect personal data about you which we will publish on our site.
We do not ordinarily collect or process special categories of personal data about you as a customer at our venue or visitor to our site (this includes details about your race or ethnicity, religious or philosophical beliefs, political opinions, information about your health and genetic and biometric data), except if you have an accident or are injured at one of our venues. In the unlikely event this happens, we will need to keep a record of your injury for the purpose of ongoing compliance with health and safety legislation and for the purpose of any resulting legal claims. We will minimise the special category data we collect so far as possible and we will make you aware when we collect this type of data. We do not collect any information about criminal convictions and offences (criminal data).
Direct interactions The majority of the personal data we hold about you is collected when you interact with us or correspond with us directly (via our site, by email, telephone, post, at our venues or otherwise). This includes personal data you provide when you:
We will only collect and process your personal data where we have a legal basis to do so. This legal basis will vary depending on the manner and purpose for which we are collecting your personal information. We will use your personal information as follows:
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you require further detail about the specific legal ground we are relying on to process your personal data.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we wish to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. We may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Where we need to collect personal data from you in order to comply with our legal obligations or to perform a contract we have with you and you fail to provide that data when requested, we may not be able to perform the relevant contract (for example, to send you tickets or process your payment). In this case, we may have to cancel the relevant contract.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Unfortunately, however, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. In addition, the personal information you provide to us is only available to authorised personnel of Junkyard Golf who need access to the information in order to fulfil their duties. They will only process your personal information on our instructions and they shall be subject to a duty of confidentiality. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
We will only hold your personal information for as long as necessary to fulfil the purposes we collected it for. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. Our retention periods take into account legal and regulatory requirements and are subject to change. If you have any questions in this regard, please contact us using the contact details set out in this Privacy Policy. Where you have provided consent for us to re-post an image from your social media account, we will keep the re-posted image on our internal database for 30 days after it was re-posted on our social media account.
The re-posted image will remain accessible through our social media account indefinitely (or in line with the policy of the relevant social media platform), unless you instruct us or the social media platform to delete it. We will retain any special category personal data collected in connection with an accident or injury suffered at one of our venues (as described above) for a period of three years for the purposes of dealing with any resulting legal claims and for the purposes of complying with our statutory reporting obligations (or such longer period as may be required by law).
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) in order to develop our business methods and strategy or for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. We shall not have any liability whatsoever to you for the deletion of personal data in accordance with our data retention policy.
We require all our data processors to respect the security of your personal data and to treat it in accordance with the law. We do not allow our data processors to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions as set out in our data sharing agreements. In some instances where we share data with third parties, such as HMRC, those third parties will also be controllers of your data. We shall not be responsible or liable for the way in which other data controllers hold or process your personal data.
Please contact those third parties for further information regarding how they will use your data. We shall only share your personal data with third parties in accordance with this Privacy Policy. If you use the photo booth at one of our venues, you will need to provide some contact information so that the operator of our photo booth (currently LOOKLOOK) (the PB operator) can send you your photo or gif. Your contact and identity information will only be shared with us by the PB operator if you choose to subscribe to our marketing emails. Please note that the photo or gif you take in the photo booth will be published in a public gallery for a limited period (currently 30 days) and after that we will have access to your photo or gif for up to one year via a private gallery.
Please do not use the photo booth if you are not happy with this. We may share a link to the public gallery with other individuals who have asked to view their photos or gifs. Those individuals are able to download and share the photos and gifs on social media. We, the Junkyard Golf Club Group, will not share your photo on our social media accounts without your permission. If you would like us to delete your photo or gif from the public gallery, please email us at guestsupport@junkyardgolfclub.co.uk The PB operator will also be a controller of your personal data for the purpose of offering you the photo booth service. Please refer to their privacy policy available here.
From time to time we may direct you to third party websites through our site or Wi-Fi network. We do not control the content of these third party websites. We encourage you to read the privacy policies for these third party websites before submitting personal information to them. Where these third parties are collecting data on our behalf, your personal data will be transferred to us and used in accordance with this Privacy Policy. Alternatively, if the third party has not been authorised to collect information on our behalf, your personal data will be controlled by that third party subject to their privacy policy
If you wish to make a subject access request please email us at guestsupport@junkyardgolfclub.co.uk or write to us at Marketing Department, Junkyard Golf Club HQ, 4 Jordan Street, Manchester, M15 4PY. If you wish to exercise any of the other rights set out above, please contact us at guestsupport@junkyardgolfclub.co.uk. We may ask you to verify your identity if you make a request to us to exercise any of the rights set out above. We may also contact you to ask you for further information in relation to your request to speed up our response. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. You also have the right to request a copy of the information we hold about you. 152ee80cbc
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