This resource will help counselors using a multicultural counseling approach, by offering insight into how burnout develops and is experienced within the Ethiopian Muslim community in Seattle. It provides counselors with an in-depth cultural perspective on struggling immigrants that are being weighed down by family responsibilities, communal expectations, religion, and identity. By engaging with a community based support group like the one offered through EMAS, counselors gain a deeper understanding of the cultural meanings individuals place on work, stress, and supporting family. The group’s main goal is sharing stressful experiences to help counselors better understand Ethiopian immigrants and how it aligns directly with multicultural counseling values such as cultural humility, strengths-based practice, and collaboration with community organizations. This allows counselors to better understand clients while honoring their cultural identity, reduce negative thoughts towards counseling, and build trust with clients who may feel hesitant about Western mental health services.
Basic Ethiopian and Ethiopian Muslim cultural values
How family, community expectations, religion, and immigration shape people’s stress
How to approach clients with cultural humility
Introductions and overview of EMAS
Discussion on Ethiopian cultural values (family roles, community connection, religion)
Reflection on how these values differ from Western culture
Conversation about immigrant challenges: language, finances, identity, and responsibility to family
How burnout develops in Ethiopian immigrants
How religion (Islam) influences coping and mental health
Why some people feel uncomfortable or unsure about Western counseling
Case examples of burnout connected to work, stress, and family responsibilities
Mapping out “What causes burnout?” and “How does it show up?”
Discussion about faith-based coping (prayer, patience, community support)
Talking about mental health stigma and how to respond with understanding
Practical multicultural counseling skills
How to ask culturally respectful questions
How EMAS support groups can help counselors understand the community better
Practicing listening, empathy, and culturally sensitive questions
Learning how diverse cultural groups work and why they feel safe for immigrants
Practicing an Islamic style discussion to see how people share stress in a group
Identifying strengths and resilience in Ethiopian immigrant stories
How to apply everything they’ve learned to real cases
How to understand a client’s cultural background using structured questions
How to build a personalized plan for culturally respectful counseling
Practicing the Cultural Formulation Interview (CFI) with Ethiopian-based scenarios
Building a “Counseling Action Plan” with strategies for trust-building, cultural respect, and burnout support
Final reflection on what counselors learned and how it will improve their work