José Rafael SOARES

Environment & Sustainability · Research & Knowledge Management · Digital Transformation

Project duration

6 years

Archives consulted

10+ collections

Historical period analysed

82 years

Conference presentations

+20

Scientific publications

+5

Maps produced

+5

Research grant

FCT

Designed and delivered educational programmes for adult learners, combining historical research, active learning methodologies and cultural heritage interpretation. Developed learning experiences that encouraged critical thinking, discussion and lifelong learning.

Responsibilities

Designed and planned educational programmes.
Prepared teaching materials and learning resources.
Delivered lectures and interactive workshops.
Organised educational visits to museums and heritage sites.
Facilitated discussions and collaborative learning.
Assessed learning outcomes and adapted content to participants' needs.

Impact

More than 100 adult learners engaged over three academic years.
Developed original teaching materials and thematic modules.
Promoted public engagement with history and cultural heritage.

Deliverables

Educational programme design.
Teaching materials and learning resources.
Historical and cultural heritage field visits.
Interactive workshops and lectures.
Learning assessments and participant feedback.
Educational content tailored to adult learners.

Skills Developed
Public Speaking • Training • Facilitation • Project Planning • Communication • Stakeholder Engagement • Content Development

Tools
Microsoft PowerPoint · Google Workspace · Microsoft Excel · ChatGPT

Led a digital transformation initiative for a physiotherapy and Pilates clinic, improving operational efficiency through process optimisation, digital tools and performance management. The project focused on simplifying administrative workflows, enhancing collaboration and supporting data-driven decision-making.

Objectives
Streamline administrative and operational processes.
Improve information management and internal collaboration.
Digitise daily workflows.
Support strategic decision-making through performance indicators.
Increase operational efficiency.

Responsibilities
Analysed existing organisational processes.
Redesigned administrative workflows.
Implemented Google Workspace solutions.
Automated appointment and calendar management.
Structured digital archives and document management.
Developed operational procedures and internal guidelines.
Designed KPI dashboards to support management.
Supported daily IT operations and user adoption.

Deliverables
Digital workflow redesign.
Standard Operating Procedures (SOPs).
KPI dashboards.
Google Workspace implementation.
Digital document management system.
Patient registration templates.
Payment tracking templates.
Organisational process documentation.

Outcomes
Improved operational efficiency.
Better document organisation and accessibility.
Standardised administrative procedures.
Increased visibility of business performance.
Stronger digital collaboration across the organisation.

Tools
Google Workspace · Microsoft Excel · Trello · ChatGPT · Google Forms · Google Calendar

Skills Developed
Digital Transformation • Process Optimisation • Project Management • Business Analysis • KPI Development • Change Management • Operational Excellence • Knowledge Management

AI for Knowledge Management

Think Tank IA - CICS.NOVA (Coming Soon) 

Application of Smart Digital Technologies in Waste Classification: Lessons Learned

Historical archives, AI, and Journalism

Environmental History

History, Environment and Knowledge in the Anthropocene — Special Issue "Fire".

Publications & Conferences

My complete scientific profile, including publications, conference presentations, research projects and academic activities, is available on Ciência Vitae.

🔗 View my Ciência Vitae profile

📄 Download Academic CV (PDF)