Effective Date: 2025/7/20
App Name: JoyAI
Developer: REDIS ID
Your privacyis important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app. Please read this policy carefully to understand our practices.
1.1 Usage Data
We may collect the following data when you use the app:
Text input and interaction history with the AI
App usage frequency and feature engagement
Device details (e.g., device type, OS version, language settings)
1.2 Personal Information (If applicable)
We may collect limited personal information such as:
Email address (if you contact us or register)
Public profile info if you use third-party login (e.g., Google account)
We do not collect sensitive data like government ID numbers, banking details, or biometric information.
We use the collected information for the following purposes:
To provide and improve the AI question-answering service
To enhance user experience and app functionality
To offer customer support and respond to user requests
For analytics, research, and security purposes
To comply with legal obligations and platform policies
We do not sell or rent your personal data to third parties. We may share your data only in the following situations:
With your explicit consent
To comply with laws, legal obligations, or court orders
To prevent fraud, abuse, or threats to safety
With trusted third-party service providers (e.g., cloud services) under strict confidentiality agreements
Data is transmitted securely using encryption protocols (e.g., HTTPS)
We implement reasonable security measures to protect your information
Your interaction with the AI may be anonymously stored to help improve the AI model, but is never used to personally identify you
Our app may use third-party services that may collect information:
Google Play Services (app management, login)
Firebase / Google Analytics (usage tracking, crash reporting)
BigModel API (or other AI provider used to generate responses)
Please review their respective privacy policies for more information.
Our app is not intended for children under the age of 13. If we become aware that we have unintentionally collected such information, we will delete it promptly.
You have the right to:
Request access to the data we hold about you
Request correction or deletion of your data (if applicable)
Object to the processing of your data (where legally allowed)
You can contact us using the information below to exercise these rights.
We may update this Privacy Policy from time to time. Changes will be posted in the app or on our Google Play page, and the "Effective Date" at the top will be updated accordingly.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
Email: limlisa7296@gmail.com