Horizon Auto Service
Serving Alberton & Johannesburg South
Effective Date: January 2026
By booking a service with Horizon Auto Service, the customer agrees to the terms and conditions outlined below. These terms apply to all vehicle repairs, maintenance services, inspections, and fetch & deliver services provided.
All quotations are based on initial inspection and may be subject to change if additional faults are discovered.
Customers will be informed and approval will be requested before any additional work is carried out.
Prices may vary depending on vehicle make, model, and parts availability.
Full payment is due upon completion of service unless otherwise agreed in writing.
We use high-quality, trusted replacement parts sourced from reputable suppliers.
Warranty on parts is subject to the supplier’s warranty terms.
Warranty does not cover normal wear and tear, misuse, neglect, or unrelated mechanical failures.
No warranty applies if repairs are altered or tampered with by another party after service.
Customers must disclose known mechanical issues before work begins.
Vehicles must be roadworthy and legally registered.
Personal belongings should be removed prior to service. Horizon Auto Service is not responsible for loss or damage to personal items left in the vehicle.
Our vehicle collection and delivery service is provided for customer convenience.
While we take every reasonable precaution, Horizon Auto Service is not liable for pre-existing damage.
Customers must ensure vehicles are insured at the time of collection and delivery.
Horizon Auto Service will not be held responsible for mechanical failures unrelated to work performed.
We are not liable for indirect, incidental, or consequential damages arising from vehicle breakdowns.
All services are performed in good faith using professional standards and practices.
Vehicles not collected within 3 days of notification may incur storage fees.
Vehicles left longer than 30 days without communication may be subject to legal action to recover outstanding costs.
Refunds are not provided for completed labor services.
Concerns regarding workmanship must be reported within 7 days for inspection and resolution.
Customer contact details are used strictly for communication and service-related purposes.
Personal information will not be shared with third parties without consent unless required by law.
Horizon Auto Service reserves the right to update these Terms & Conditions at any time without prior notice.